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Manager/ Assistant Manager, Operations & Administration, Partnership Distribution (Bancassurance)AIA Hong Kong and Macau
Manager/ Assistant Manager, Operations & Administration, Partnership Distribution (Bancassurance)AIA Hong Kong and Macau

Job Highlights

  • Case Management
  • broker.
  • See job description.

Job Description

Job Summary

Handle case management and daily administration to ensure quality deliverable to business partners


Roles and Responsibilities

  • Own the New Business submissions, pre-sales and post-sales support, to ensure prompt approval of applications
  • Liaise with external and internal parties to facilitate the end-to-end process. Ensure smooth operations including channel services & supports, premium collection, policy servicing, etc
  • Manage Hotline and Wealth Select Centre to ensure quality services are delivered
  • Set up new guideline, operations process and/or drive related initiatives to meet the needs of the business
  • Continuously drive new initiatives and review workflow to streamline and shorten TAT in order to uplift service level and efficiency
  • Share case management experience and provide regular training to business partners
  • Support and assist direct manager on ad-hoc assignments


Job Requirements

  • University/College graduate with 5 years’ relevant working experiences
  • Proactive and independent
  • Responsible and team-oriented
  • PC literate, with good written and spoken English and Cantonese



We offer an attractive remuneration package to the successful candidate.  Please submit your application by clicking “Apply Now” for our processing.


All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes.  The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request.  It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies.  AIA will retain all applications for a period of up to 24 months after which the documents will be destroyed.


Additional Information

Years of Experience
6 years
Employment Type
Full Time
Company Website

Company Overview

AIA International Limited

About AIA Hong Kong and AIA Macau

AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have more than 15,000 financial planners*, as well as an extensive network of brokerage and bancassurance partners who serve more than 1.8 million customers*. Our products range from individual life, group life, accident, medical and health, personal lines insurance to investment-linked products with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high net worth customers.
* As of February 2016

Additional Company Information

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