- Establish preventive measures to control the utilization of the cards and fraudulent account activities
- Establish / review the security measures on card embossing, statement printing, data protection and cards and PINs dispatching
- Provide coaching to teammates on daily works and enhance analytical skills and techniques of the team
- Control and maintain the fraud loss within a reasonable margin for the card portfolio
- Review the monthly charge-off recommendation and ensure the correctness of the charge-off cases
- Establish and review the mechanism and process on the handling of chargeback and retrieval request cases
- Establish and review the workflow on lost card reporting and the mechanism on block code handling and fraud detection from time to time
- Review monthly MIS report on team performance and fraudulent trend
- Liaise and coordinate with local security members and law enforcement for gathering and exchange of updated fraud information and market trend
- University degree holder in Business Administration or related disciplines
- Minimum 10 years credit card authorization and fraud control experience, 5 years of which is at supervisory and management level
- VISA/ MasterCard/ UPI related training on Fraud Control
- Strong regulatory & compliance knowledge and understanding of operational flow from frontline to back office
- Strong analytical skills and risk assessment capability to achieve optimum balance between risk and business
- Thorough knowledge and understanding on rules and regulations of card organizations
- Experience in defining the system user requirements and parameters
- Proficient in spoken and written English and Chinese
- Proficient in MS Office applications including Word and Excel
This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary by clicking “APPLY NOW” or complete the online application form at https://www.primecredit.com/career/en/jobs.
To know more about PrimeCredit, please visit our websites https://www.primecredit.com/career/en/.
All applications will be treated in strict confidence and only be used for recruitment related purpose.