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Manager, Digital Platform and Experience Resource Solutions Consulting Hong Kong Limited
  • Kwun Tong
  • Salary provided
  • Posted on 13 Aug 2019
Manager, Digital Platform and Experience Resource Solutions Consulting Hong Kong Limited

Job Highlights

  • Highly competitive compensation and benefits
  • Dynamic working environment
  • Digital Project Management

Job Description


About our Partner:


Keen on making a change in your career, take the next step in maximising your potential with our global banking partner. Our partner is a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Their purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good. Our partnering Bank is listed on the London and Hong Kong Stock Exchanges as well as the Bombay and National Stock Exchanges in India. 


We are currently seeking a high calibre professional to join our team as


You will be responsible for

  1. Define and develop improvement opportunities across end-to-end customer experience, digitally native capabilities and digital penetration in Digital Platform
  2. Provide business requirement for the digital banking business, participate in the project planning and execution and support the production / service roll-out
  3. Monitor the project timeline to ensure the launch of digital banking related initiatives
  4. Assist in the guideline and documents write-up to ensure the user experience and interface of new / enhanced products / services are consistent and intuitive
  5. On-going liaise with other teams to monitor, maintain and ensure the service quality and system stability of launched products and services
  6. Keep track of the performance and evaluate the effectiveness of new products / services by conduction post implementation review
  7. Competitive assessments, research new technologies and services, assess competitors and new entrants review regulations for Digital requirements.

Additional Information

Years of Experience
5 years
Employment Type
Full Time, Permanent
Benefits & Others
Five-day work week, Housing allowance, Life insurance, Medical insurance, Performance bonus, Transportation allowance, Travel allowance

Company Overview

Resource Solutions is a provider of recruitment process outsourcing (RPO) solutions. Part of the Robert Walters Group, we have delivered these solutions to leading organisations since 1997. We constantly manage a recruitment budget of over £650 million on behalf of our clients, hiring more than 16,500 employees for them each year. Our business has considerable resources at its disposal, operating from a network of 53 offices in 24 countries. We work in partnership with organisations, managing everything from global accounts with demanding resourcing strategies to single sites with low recruitment volumes. As one of the original pioneers of RPO, we have a vast amount of industry expertise. This is reflected in our client portfolio, which includes everyone from major blue-chip companies to small and medium size enterprises.