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Manager, Product Development (CAS)Global Payments Asia-Pacific Ltd
Manager, Product Development (CAS)Global Payments Asia-Pacific Ltd
Job Highlights
  • Manage product development
  • Manage product delivery of software on EMV CAD
  • Manage and define product life cycle
Job Description

Overall Objective of the Role

This leadership (people manager) position will report to Vice President, Strategic Solutions and Product Development – Asia Pacific, which main job scope focuses in delivery card acceptance solutions (CAS). Managed team size of 4 team members.

 

Responsibilities   

  • Manage product development and implement delivery strategy for Asia Pacific regions with various head quarter teams on centralized/corporate-driven products and services (EMV CAD based) card acceptance solution (CAS)
  • Manage product delivery of software on approved EMV CAD solutions through partnership with EMV CAD platforms (e.g. Ingenico, Verifone, PAX, Spectra, etc)
  • Manage and define product life cycle for the responsible product suite, including but not limited to product roadmap, research, financial assessment, requirements, development, go-to-market planning, stakeholder training, product updates and improvements
  • Support on 3rd party EMV CAD solution in accordance to Global Payments payment specifications.
  • Work with strategic partners and ISVs on payment integration, product packaging and solutions, including support and implementation of proposition and customer focused strategy
  • Manage and participate in cross-functional/cross-country teams in to support customer engagement as part of continuous product improvement to enhance our value proposition in each local market
  • Collaborate cross-organizationally with internal stakeholders sales, marketing, schemes compliance team, customer support, operations, risk management, and other relevant functional areas to manage all aspects of product and service roll-outs
  • Organize and monitor pilots for new products and make recommendation on refining launch strategies in order to uplift performance and bring positive impact to customer experience and local market’s scorecard
  • Assist to identify innovations and develop multi-platform, multi-channel solutions beyond payment processing e.g. loyalty products, currency products, mobile payments, e-signature and paperless solutions, portal, vertical solution (Retail, F&B, Hotel, etc.) to penetrate/strengthen new/existing  segments
  • Support to RFI, RFP and tenders 

Requirement 

  • Tertiary degree holder (or equivalent) in technology/IT or related disciplines
  • Related work experience is a must
  • Min 5-10 years of work experience with at least 3 years in in product/project management, in the Asia Pacific regional experience, preferably with multinational company
  • Required in-depth knowledge in the ISO8583 (and equivalent) EMV-CAD centric payment industry – payment network, processor, solution supplier, gateway providers or card acquirer
  • Technical knowledge in integrated EMV-CAD solutions is a plus
  • Related integration experience in omni-channel and O2O solution delivery will be a plus
  • Experienced in EMV-CAD project delivery, PMP preferred
  • Experience with Agile project management and tools supporting agile methodology is a plus
  • Proficiency in written and spoken English; good command of Chinese (Cantonese and Mandarin) is preferred
  • Proficiency in product presentation, interpersonal and communication skills in face-to-face environment or in phone/video calls
  • Flexible for frequent conference calls or meetings outside of regular office hour

       Personal Competencies Required

  • Strong inter-personal traits
  • Able to work independently and to cope with a fast changing environment
  • Self-motivated with strong analytical skills
  • Awareness and sensitivity to cultural differences and diversities
  • Strong business acumen, leadership skills and ability to influence for results
  • Out-of-the-box thinker, customer experience focused
  • Effective communicator with the ability to convey message clearly and concisely 

Data collected will be treated in strict confidence and used for recruitment purposes only. 

Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus
Company details

Global Payments Inc. (NYSE GPN) is a leading worldwide provider of payment technology services
that delivers innovative solutions driven by customer needs globally. Our technologies, partnerships and
employee expertise enable us to provide a broad range of products and services that allow our customers to
accept all payment types across a variety of distribution channels in many markets around the world.

In Asia Pacific, Global Payments is the largest pan-Asian card payments company, serving merchants in 12 countries and territories across the region including Australia, China, Hong Kong, India, Macau, Malaysia, the Maldives, New Zealand, the Philippines, Singapore, Sri Lanka and Taiwan.

For more information about the company and its services, visit www.globalpaymentsinc.com.