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Manager – Quality & Improvement, OperationsChubb Life Insurance Company Ltd.
Manager – Quality & Improvement, OperationsChubb Life Insurance Company Ltd.
Job Highlights
  • Degree holder in any disciplines
  • Coach, develop & lead business analysts
  • Responsible for all aspects of assigned Operations
Job Description

Job Duties:-

  • Responsible for all aspects of assigned Operations-related projects
  • Coach, develop & lead business analysts to implement company initiatives
  • Implement product roadmap from Operations perspective
  • Work closely with users, IT and/or vendors to identify their needs with the balance of resources & schedule
  • Handle ad-hoc tasks as assigned


  • Degree holder in any disciplines
  • FLMI/PMP or other life insurance/project management qualification is an advantage
  • 5-10 years of experience in operations/business analyst/project management in life insurance industry, including minium 1 year of team/people management expereince
  • Solid experience in project management/business analysis/operations management/process re-engineering
  • Good analysis, problem-solving, conflict management and time management skills
  • Excellent communication and presentation skills
  • Proactive and adapt to fast-changing environment
  • Proficiency in PC applications, such as Word, Excel and PowerPoint
  • Good command of spoken and written English and Chinese including Mandarin

Candidate with less experience will also be considered as Assistant Manager

A Career with Chubb offers varied and interesting work, multinational exposure and freedom and opportunity to develop in a challenging professional environment.  A competitive compensation package will be offered to the successful candidate. 

To register your interest, you may send us your application with academic qualifications, career experience, existing and expected salary and contact information, in complete confidence to our Human Resources Department, 33/F, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong or via 'Apply Now'.  Before doing so, please read and understand our Company’s Privacy Policy and below Personal Information Collection Statement.  

Chubb Life Insurance Company Ltd. (Incorporated in Bermuda with Limited Liability)


You acknowledge and understand that, before sending your application to us, you are required to read, understand and consent to the Company’s data practices described in this Personal Information Collection Statement (“PICS”).  

All data provided will be treated in STRICT CONFIDENCE and subject to this PICS.
The personal data collected during recruitment process may be used, processed, or stored by the Company for:-

          a.    assessing your suitability to the position for which you have applied; and/or
          b.    negotiating with and making offers of employment.

Your application may not be considered or the outcome of your application may be influenced if you fail to provide certain information and/or data as requested.

Applicants who are not contacted within four weeks may consider their applications unsuccessful. For the personal data of the unsuccessful applicant, the Company may also retain, disclose or transfer his/her personal data to the companies within the group of which the Company is a subsidiary (the “Group Companies”) for:-

          a.    future recruitment purposes; and/or
          b.    assessing your suitability for a vacancy within the Group Companies.

It is the Company’s policy that the personal data of the unsuccessful applicant shall be kept and stored by our Company for a period of not more than two years.  The Company will also disclose or transfer his/her personal data to the Group Companies within the prescribed time.  When doing so, the Company will use practical endeavours to ensure proper security and erasure of the data.

You are entitled to request access to or make amendments to your own personal data kept by the Company by writing to the Data Protection Officer of the Human Resources Department of the Company at 33/F., Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong Special Administrative Region. A reasonable fee may be charged by the Company for processing of the access request.


Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Company details

Chubb Life, the international life insurance division of Chubb, operates in 30 countries around the world. In Asia, Chubb Life operates in Hong Kong, Indonesia, Korea, Taiwan, Thailand and Vietnam, and participates in a joint-venture in China. Chubb Life has been in Hong Kong since 1976, and launched its Global Wealth Management business from Hong Kong in 2015. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Company Ltd.) offers a range of life protection, savings, accident and health insurance solutions through agents, brokers and banks.

Chubb people are a diverse and motivated group, energized by the potential to have an impact on clients, companies and economies. We hire and train qualified local people everywhere we operate; this diversity gives tremendous strength to the organization.

We offer the following opportunities for achievement-oriented professionals that want to build your career in the life insurance industry.