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Manager, TPA - Administration (Non Office Administration role)Assistance Alliance International (HK) Limited
  • Kwun Tong
  • Salary provided
  • Posted on 13 Aug 2019
Manager, TPA - Administration (Non Office Administration role)Assistance Alliance International (HK) Limited

Job Highlights

  • Minimum 3 years in supervisory level
  • Excellent salary package and career progression
  • Immediate available is much preferred

Job Description

Position Responsibilities

  • Lead the admin team to perform the daily administrative activities for medical insurance in accordance with the SLAs, policy provisions and company guidelines
  • Monitor the staffs to handle the daily tasks and payments in an efficient and effective manner with high accuracy
  • Handle the related inquiries and complaints from teammates (e.g. payment and document status, etc.)
  • Manage team resources, enhance staff competencies and develop their potentials through training and regular coaching
  • Provide active feedback and recommendations to management for continuous services improvement
  • Assist to work on the process flow and take implementation for those agreed actions on new business processes and work process improvements
  • Provide support on the general office administration and other teammates 

 Education & Experience

  • Associate Degree or above in business management
  • At least 3 years’ of relevant experience in supervisory level 
  • Strong analytical, numeracy and literacy skills
  • Strong communication and interpersonal skills
  • Good computer knowledge in MS Office especially in Excel
  • Excellent communication skill and strong partnership ability with all stakeholders
  • Proficiency in spoken and written English and Chinese including Putonghua
  • Candidate with less experience will be considered as Associate Manager/Supervisor

We offer an attractive remuneration package including medical & Life Insurance benefits, birthday leave, and discretionary annual bonus, etc.

Interested parties please send a resume indicating current, expected salary and availability to the HR Department by clicking "Apply Now".


Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt. 


Additional Information

Career Level
Non-Degree Tertiary
Years of Experience
3 years
Employment Type
Full Time, Permanent
Five-day work week, Free shuttle bus, Medical insurance, Performance bonus

Company Overview

We are leading assistance service provider in Asia Pacific. Currently present in 8 locations throughout Asia, with local offices and 24/7 call centers in Malaysia, Thailand, Indonesia, Philippines, Singapore, Korea & Taiwan.

For further information, please visit our website:

To cope with the continuous business expansion of the Company, we invite talented and professional Candidates to join our growing team.

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