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Market Research / Customer Data Analyst - $30k x 13 monthsRandstad Hong Kong Limited
  • Others
  • HK$25,000 - 30,000 /month (negotiable)
  • Posted on 21 Oct 2019
Market Research / Customer Data Analyst - $30k x 13 monthsRandstad Hong Kong Limited

Job Highlights

  • Market Research / Data Analysis experience
  • 13-month salary guaranteed + bonus
  • Great Communications and Presentation Skills

Job Description

  • Well-known Consumer Brand
  • Reputable Business with Promising Career Opportunities
  • Young and Energetic Team


about the company

Our client is a well-known Consumer brand. They are currently looking for a Customer Analyst / Researcher to join their expaning team. Ideal candidate should be equipped with solid knowledge in Market Research / Data Analysis.

about the job
  • Manage and execute the process of design and delivery of Customer analytics projects:
    • Develop segment-based metrics, goals and measurement as for customer experience and feedbacks
    • Design and conduct testing recommendation to measure impact of SOPs
    • Create and manage standard post-campaign analysis reports/insights, custom channel level reports and dashboards
  • Access and analyze customer and transaction data for on-going and ad-hoc analyses
  • Collaborate with internal and external resources to develop, interpret, implement and support various types of statistical modeling such as:
    • Customer segmentation and profiling and proactive behavior evaluation for target audiences
    • Propensity models for churn, retention, growth, product, offer and/or acquisition
    • Develop and update customer lifetime value model and scores
  • Develop and report easily consumable, visualized dashboards of customer metrics for key stakeholders and executives with actionable insight call-outs
skills & experiences required
  • Candidate must have relevant experience in Market Research / Data Analysis
  • Experience in Consumer industry / Customer related projects would be a plus
  • Strong organizational and communication skills
  • People person and adaptive to dynamic environment

Click "Apply Now" to capture this opportunity!

Additional Information

Career Level

Middle

Qualification

Degree

Years of Experience

N/A

Employment Type

Full Time, Permanent

Company Overview

Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, sales, marketing & communications and supply chain & procurement.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work. We express this with a new brand promise: Human Forward.

Additional Company Information

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