SEEK Asia Style Guide

Merchandise CoordinatorStraub Collaborative Hong Kong Limited
Merchandise CoordinatorStraub Collaborative Hong Kong Limited
Job Highlights
  • Performs sample style preparation
  • Communicates merchandise issues
  • 1-2 years general merchandising experience
Job Description

PURPOSE SUMMARY

The Merchandise Coordinator traffics all merchandise through the studio.  This may include ensuring proper documentation and identification at receipt, check in to the studio production system, rack locations.  The merchandise coordinator facilitates all sample location moves through the studio both systemically and physically, including the return exit process.

 

KEY ACCOUNTABILITIES / ESSENTIAL FUNCTIONS:

  • Secures and documents all merchandise as it moves through the photo process including tagging and entering merchandise into a production database or tracking document, as assigned.
  • Communicates merchandise issues with all individuals in which merchandise will come in contact with throughout the photo process including the Client.
  • Distributes merchandise to all responsible parties throughout the photo process based on photo layouts and photo schedules, as well as collects merchandise after photo process is completed.
  • Maintains database, spreadsheets, and forms in order to update status of merchandise for multiple parties including the Project Manager and Studio Manager.
  • Ensure all products are prepared for return to client and initiates shipping coordination as needed.
  • Attends pre-production, weekly, and client meetings as needed.
  • Performs some sample style preparation that could include but is not limited to hanging, steaming, cleaning, and shaping to style guide specifications.
  • Ability to train and quality check co-workers on the processes and procedures of merchandise receipt, check in, product preparation, relocation and product return.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Position requires handling multiple projects simultaneously while ensuring seamless execution through stellar organizational and time management skills.
  • This position requires a person with strong attention to details with ability to focus on a repetitive task and consistently accurate entry of data.
  • Solves non-routine problems in collaboration with his or her manager; takes initiative to modify procedures and processes as appropriate and makes contributions that impact work team results.
  • Candidate should demonstrate planning skills and the ability to prioritize using information around due dates, clients, internal resource skill sets and when to escalate for assistance and awareness. 
  • Ability to work both independently and within a changing team.
  • Ability to handle frequent interruptions and adapt to changes in workload and work schedules. 
  • Being respectful and courteous when interacting with others.  A calm and collaborative demeanor is expected when working through conflict.
  • Entry-level skill in Microsoft Office software programs, specifically, Word and Excel.  Within Excel, the candidate should be able at a minimum to execute a search, sort a list by applying multiple filter settings, populate a new column of data in an existing spreadsheet and manage file conversions among csv and text based files to Excel.
  • Experience in utilizing web based database management tools such is desired. (Examples: Workhorse).
  • Experience using MAC operating systems is desired.
  • Experience using digital communication tools such as Webex or Skype chat tools is desired.
  • Must have proficient basic math skills and ability to read, write, and speak English. 

 

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand and work on a cement studio floor for up to a full workday.
  • Repetitive use of hands and fingers (i.e. keyboarding, data entry, sample tagging). 
  • Must be able to see and hear in order to gather and input information; respond to face-to-face and telephone inquiries.  
  • Must be able to occasionally lift, push, pull, and carry materials weighing a maximum of 50 lbs.
  • Ability to walk throughout a warehouse floor following our internal safety guidelines.

 

QUALIFICATIONS:

  • High school degree or equivalent education
  • 1-2 years general merchandising experience
  • Knowledge of the photographic process such as reading and interpreting style guides.

 

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job and may be changed as deemed necessary by the company.

Additional Information
Years of Experience
N/A
Employment Type
Full Time, Permanent
Benefits
Double pay, Five-day work week, Medical insurance
Company details

Straub Collaborative is a photography, videography and G7® color certified retouch studio with locations in Portland, Boston and Hong Kong. We specialize in e-commerce, brand identity and catalog product line photography, creating emotive, iconic imagery that inspires our customers and drives their brand message.

We place tremendous value on the client relationship, maintaining longstanding partnerships with some of the world’s leading brands. If you are a proven relationship builder in business development and/or client service, and understand the value of a collaborative approach to growth, we'd love to talk with you.

https://www.straubcollaborative.com/