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Merchandising Department ManagerThe French Chamber of Commerce and Industry in HK
Merchandising Department ManagerThe French Chamber of Commerce and Industry in HK
Job Highlights
  • Manage communication with agents
  • Overall management of merchandising team
  • English fluent, Cantonese and Mandarin
Job Description


For our client, a HK buying and sourcing office specialising in outdoor furniture and leisure equipment, we are looking for a Merchandising Department Manager. This person will manage his department in all directions. He/she is the agents' favourite interlocutor and bring a 1st class service to them, he/she supervises his team to follow up the quotation, sampling, quality and productions. He/she is in charge to balance the expenses on his department. 

1. Manage communication
1. Agents favourite interlocutor, do quick and accurate answers upon agents requests,
2. An excellent communication and an excellent overview of the operations is a must to succeed with the agents. This communication is one of the key to develop and manage a good commercial relationship with agents and to develop the business
3. Manage the communication with our suppliers to maintain a good business relationship 
2. Manage sampling follow up
1. Make sure all samples requested will be sent within the time schedule given by the agents to insure the sales during the exhibitions in our showrooms abroad,
2. Make sure samples have been validated, will have all the tracking and commercial information on the product, 
3. Manage sourcing  
1. Attend fairs and exhibition if necessary to source new suppliers, new items matching our markets with appropriate costs and quality as per company requirement,
2. Make sure all suppliers, are matching the company requirements (contract, quality terms, social requirements, etc….)
3. Bring new suppliers every season to renew and to absorb the business development
4. Have a high knowledge of the suppliers on his market, and deep analysis of what they can or cannot do 
4. Manage merchandising and orders 

1. Manage merchandisers to coordinate and make sure all quotations are sent on time for the new season as requested by agents,
2. Manage merchandisers, coordinate and make sure all samples are sent on time for our exhibitions,  
3. Manage merchandisers, coordinate, and make sure all pieces will be sent on time as requested by our agents,
4. Place orders in collaboration with GM to balance the risks,
5. Manage and coordinate with quality manager to make sure all certificates are up to date for the new season, to be able to launch the productions,
6. Coordinate merchandisers to issue appropriate proforma invoice, purchase order, and sales contract,
7. Monitor L/C issuance from customer, coordinate with shipping department to make sure all terms are as per company requirement, 
8. Coordinate with shipping department and merchandisers to issue LC in favor of supplier,
9. Coordinate and follow up the pre-production operations such as  technical approved file, artwork, etc…. related to orders,
10. Ensure orders quality assurance in term of constructional check by laboratory and finished goods inspection  
11. Ensure orders to be proceeded in right way, on time, smoothly, within the production schedule,
12. Manage quality discussion with suppliers and coordinate with internal quality department,  
13. Manage trip organization for our agents, 
5. Manage after-sales services  
1. Make sure accessories, spare parts and pieces will be sent within the time schedule given by our agents, and following their requests,  
2. Manage in collaboration with the quality manager the repeat orders and their quality issues,
3. Settle claims, return, and goods withdraw in case of quality issue with the GM, quality manager, accounting department and agents,   
6. Manage administrative files  
1. Coordinate and uniform the filing (hard and soft) for his department,
2. Insure the supplier company profiles up date every year,
3. Propose improvement for our IT system and method to improve our efficiency and profitability 
7. Manage financial aspects 
1. Manage and make sure the accounting balance between DN and CN are in PHK favor,
2. Negotiate prices and conditions with factories in PHK favor


Working attitude

  • loyalty 
  • communication 
  • overview abilities 
  • willing to coordinate with team members and management (good team spirit)
  • good sense of initiative 
  • willing to work overtime if required during buying trip and or exhibition period  


  • communication skill
  • sense of responsibilities
  • coordination skill
  • negotiation skill
  • English fluent, Cantonese and Mandarin
  • French would be an advantage
  • computer skill, excel skill for statistics
Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Company Website
Company details

The recruitment department of the French Chamber is specializing in the recruitment of international and local talents. With more than 4,000 active candidates covering all major industries and position range from junior to senior levels, our mission is to present the best profile to our clients (MNC, SMEs, Startup…)

Please visit our website: for more details about us.

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