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Middle Office & Custody - Client Servicing Associate/ Assistant ManagerCACEIS Hong Kong Trust Company Limited
Middle Office & Custody - Client Servicing Associate/ Assistant ManagerCACEIS Hong Kong Trust Company Limited
Job Highlights
  • Excellent communication skills and well organized
  • Strong knowledge of Swifts, Financial products
  • Team spirit with the ability to work autonomously
Job Description

The Client Servicing Associate/ Assistant Manager will report to Head of Investment Management Services & Custody team.

Job responsibilities:

Custodian services

In charge of monitoring trade instructions flows sent to our sub-custodians and overseeing the settlement of securities transactions (bond, equities, etc.), and replying to the client, counterparties and/or sub-custodians during Asian open hours.

  • Monitor and whenever necessary repair or release instructions transiting
  • Investigate non matching and failing trade instructions and take the appropriate actions to ensure settlement of transactions
  • Liaise with the various parties involved (broker, local custodian, client, etc.) to solve any pre-matching, matching and settlement issues
  • Check that the forex has been correctly input in the operations

Middle office trade management services

  • Perform Trade Management (Matching Broker)
  • Maintain the updated SSI Database
  • Verify the correct calculation of fees
  • Ensure that all the trades are going to external parties such as Custodians and Fund Administrators
  • Liaise with European Middle Office, the Investment Managers and/or counterparties ensuring all issues and/or queries on trades are handled efficiently and escalated

Middle office position record keeping services

  • Perform daily controls of incoming flows to ensure data are correctly integrated
  • Provide reconciliation to our Middle Office clients
  • Apply Corporate Actions in the system
  • Report issues to Head Office and follow-up



  • University degree with finance major 
  • At least 4 years’ experience in Settlement Department or Middle Office Operations
  • Strong knowledge of Swifts, Financial products and able to manage clients’ inquiries
  • Positive attitude and mature behaviour
  • Strong analytical skills 
  • Good communication and inter-personal skills 
  • Excellent organization and time management skills 
  • Able to work well under pressure and produce quality work according to deadline 
  • Able to perform multi-tasking as well as additional duties
  • Fluent in English and Mandarin. Knowledge in French/ Japanese/ Korean and other Asian/ foreign languages would be an advantage
  • Good knowledge of PC based applications, including Microsoft Excel, Word and Outlook (VBA is one appreciated skill)
  • Candidate with advanced VBA/ Macro skills but less back office experience will also be considered


Competitive remuneration package will be offered to the successful applicant. We offer an environment that encourages diversity and continuous professional development. Aspiring talents please send your resume via JobsDB. Personal data provided in job applications will be used strictly in accordance with our personal data policy, a copy of which is available upon request.


For more information about the Group, please visit

Additional Information
Years of Experience
4 years
Employment Type
Full Time, Permanent
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company Website
Company details

If you are looking for a career at a global bank that offers a dynamic environment rich with challenges and opportunities, join CACEIS to unfold a high flying career as you see your potential developed, performance recognized, effort rewarded. Be part of our team with an incessant quest for excellence, as it is what drives the growth of our business and at the same time your career.


CACEIS Hong Kong

CACEIS is a solid business partner with an innovative service offer. Owned by Crédit Agricole S.A., CACEIS services institutional and corporate customers worldwide. We are France’s premier investor services provider and a leading global player.

Through a network of offices across Europe, North America and Asia, CACEIS delivers high quality services covering depositary/trustee - custody, clearing and execution, fund administration, transfer agency, and corporate trust.

Considerable expertise in Alternative Investment servicing gives CACEIS a ranking among the top 10 global service providers for these sophisticated funds. We also offer a range of specialist services including cross border fund distribution support, designed to assist clients in achieving their international business development goals.

CACEIS Hong Kong is acting as the Group's operational hub for Asia. Due to fast expansion of our business, we are having the following opening: