The Hong Kong Award for Young People

Officer – Information Technology (Contract)

The Hong Kong Award for Young People
Posted on 13-Apr-21

Officer – Information Technology (Contract)

The Hong Kong Award for Young People

Job Highlights

  • One-year renewable contract
  • Provide helpdesk support on all IT aspects
  • Assist IT manager to manage specific tasks

Job Description

Job Duties:

  1. Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network
  2. Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours
  3. Facilitating the enhancement and maintenance of internal systems and related hardware/equipment, including UAT testing, support, trouble-shoot and evaluation
  4. Conduct tracking for resources and assets to ensure smooth IT operations
  5. Procure & Maintain IT asset and software licensing inventory
  6. Assist IT manager to manage specific tasks in projects and IT services
  7. Require to perform preventive maintenance work and non-urgent backend support activities in non-office hour
  8. Require outdoor work if necessary

Candidates should:

  • Holder of Degree in Computer Science, Information Technology, Engineering or related discipline
  • At least 2 years’ solid experience in IT support
  • Understanding of networking concepts: TCP/IP, LAN/WAN, VPN, DHCP, DNS, Routing, Switching and Firewall
  • Good knowledge in Microsoft Windows platform (including server and active directory administration & maintenance) and virtualization technologies
  • Familiar with PC software and hardware knowledge support
  • Knowledge in DBMS, CMS, CRMS, HRMS, web development & management, cloud computing, Linux server, VBA programming and VDI will be a definite advantage
  • Excellent problem solving and analytical skills
  • Willing to learn and adopt new technologies
  • Detail-oriented, well-organized, self-motivated, independent and able to work under dynamic environment

Interested parties should send application letter with full CV and expected salary to Manager – Administration, HR & Finance by e-mail on or before 23rd April 2021.  Prospective candidates are required to undergo Sexual Conviction Record Check.

Our web-site:
(Data collected will be used only for recruitment purpose.  Only shortlisted candidates will be contacted.)

Additional Information

Career Level
Entry Level
Years of Experience
2 years
Job Type
Full Time, Contract

Company Overview

The Hong Kong Award for Young People (AYP), formerly known as The Duke of Edinburgh's Award was established in 1961 as a local registered non-profit organization. AYP is a full license member of The Duke of Edinburgh’s International Award Foundation which operates in more than 130 countries and territories.

AYP is committed to providing a non-formal education platform for young people to explore their full potential and take positive steps towards finding their purpose, passion and place in the community.

Additional Company Information

Charity/Social Services/Non-Profit Organisation
Benefits & Others
Education allowance, Medical insurance, Five-day work week