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Officer / Supervisor, E-Commerce (Product)Hong Kong Airlines Limited
Officer / Supervisor, E-Commerce (Product)Hong Kong Airlines Limited
Job Highlights
  • Aviation e-commerce
  • 0-4 years experience
  • website management experience will be an advantage
Job Description


  • Refining product demand based on user perspective and work out PRD (Product Requirement Document)
  • Participate in the function building of e-commerce products to achieve optimization and improvement;
  • Interconnecting with business, customer service and other departments, listening to user feedback, solving problems and improving efficiency;
  • Propose constructive ideas through the insight gained by data analysis;
  • Responsible for the overall project management of the system development (whole life cycle) including risk management, and proactively updates the progress to certain stakeholders;
  • Identify opportunities to adopt innovative technologies;
  • Handle communications, contractual correspondence and contract administration relating to projects and keep full records on project activities
  • Focus on product key data and form an analysis report;
  • Complete other ad hoc tasks


  • Bachelor or Master Degree in computer science, information system or other business / Technical discipline, or equivalent work experience
  • 3-4 years experience on product or project management / Travel industry / payment & fraud management / digital marketing is an advantage
  • Knowledge on the airlines system is an advantage
  • Experience with web services and Open API development, as well as SOA concepts is a plus
  • Have excellent communication and interpersonal skills, and ability to work under pressure with deadlines and in a changing environment
  • Good command of spoken and written English and Chinese, fluency in Putonghua is an advantage
  • Hands on MS Office & Project management software knowledge

Candidates with less/no experience will be considered as Officer/ Assistant Officer.


We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates.

To understand more of our company and other vacancies, please visit our website at

Free Travel Privilege

  • Employee and his/her family & friends (for single employee) will be benefit from the free and the lowest fare travel arrangement
  • All destinations flown by HK Airlines and its partners
  • Free tickets, maximum 10-round trip per year
  • 2 more round trip free tickets will be granted to the employee who has completed 5-year of continuous service


Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate. Requests for access to and/or correction of your personal data relating to your application should be sent to us via postal mail at the following address:


Hong Kong Airlines Limited

Human Resources & Administration Department

11/F, One Citygate, 20 Tat Tung Road,

Tung Chung, Lantau, Hong Kong


We may charge a reasonable fee for the processing of any data access request

Additional Information
Career Level
Entry Level
Years of Experience
1 year
Employment Type
Full Time, Permanent
Dental insurance, Five-day work week, Life insurance, Medical insurance
Company details

Established in 2006, Hong Kong Airlines is a full-service airline firmly rooted in Hong Kong. From ground operation to inflight service, the airline is committed to delivering an exceptional customer experience with a unique flair of its home base. Hong Kong Airlines boasts an ever-expanding international network covering nearly 40 destinations across Asia Pacific and North America. Hong Kong Airlines has been awarded the internationally acclaimed four-star rating from Skytrax since 2011. It was also the winner for Asia’s Leading Inflight Service in World Travel Awards 2015.

In order to cope with our expansion, we are currently seeking high caliber candidates to join our team.

For more information, please visit our website: