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Online Payment Operation OfficerGold Rush Limited
Online Payment Operation OfficerGold Rush Limited
Job Highlights
  • Online payment operations
  • Fresh graduates are welcomed
  • Customer service
Job Description

Responsibilities:

    To assist the manager to deal with the daily issues of the online payment operations, and monitor all outstanding applications;

    To provide operational support on projects, and maintain / update the relevant information in the system;

    To participate in handling new product implementation, new procedures setup and service development;

    To resolve case issue proactively and provide timely resolution to ensure minimal impact to the operation;

    To ensure the payment services are delivered smoothly and efficiently with regulatory compliance;

    To handle and closely follow up customer’s enquiries to achieve high customer satisfaction;

    To prepare internal and external report for management’s perusal;

    To handle ad-hoc tasks as assigned.

 

Requirements:

    University Graduate or above;

    A minimum of 1 year’s working experience in online payment operations or other relevant fields;

    Sound experience in service delivery and supporting;

    Excellent communication and problem-solving skills;

    Well-organized, a team player and can work under pressure & independently;

    Fluent in both Mandarin and Cantonese, good in English;

    Proficient in PC applications including MS Word, Excel, Access and PowerPoint;

    Immediate availability is highly preferred;

    Welcome for fresh graduates and IANG candidates.

Additional Information
Career Level
Not Specified
Qualification
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Life insurance, Medical insurance