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Operation Manager, AI Plug [JDB/OMAIP/190418]Hong Kong Science & Technology Parks Corporation
Operation Manager, AI Plug [JDB/OMAIP/190418]Hong Kong Science & Technology Parks Corporation
Job Highlights
  • University degree in Business, Marketing
  • Minimum 8 years experience in administration
  • Basic understanding and sense of technology
Job Description

With support from Hong Kong Government in the 2018-19 Budget, The Hong Kong Science and Technology Parks Corporation (HKSTP) is building a new platform, Hong Kong Science Park AI Plug, to support the A.I. Community, including following 4 major services:

  1. Private cloud, public cloud or hybrid cloud A.I. infrastructure including hosting and super-computer, storage, SDK…
  2. Trainings for talents and senior management, including industry domain knowledge sharing, technology sharing, technical training, certified training…
  3. Business matching, including pitching, networking, partnership, business opportunities, PoC…
  4. Tech Shop, including technical advisory, FAE support, prototyping, IoT Lab with connectivity, Sensor hub, HMI Lab…

We are now looking for a high caliber to manage the new AI Plug Center and drive its development.

Job Responsibilities:

  • Oversee the daily operation of AI Plug, from equipment management, member registration to customer service
  • Collaborate with service providers and recruit participants for various marketing, networking, promotional or other non-technical events
  • Collaborate with service provider and recruit different target groups for technical training or workshop 
  • Design and drive various programmes for member recruitment
  • Prepare key marketing materials for promotion of AI Plug
  • Handle customer enquiries, complaint and other customer services
  • Perform any other duties assigned by the line manager as appropriate


  • University degree in Business, Marketing, Engineering or related disciplines
  • Minimum 8 years relevant experience in administration and marketing, preferably with exposure in customer servicing, customer relation and event organization. Less experience candidate will be considered for lower position 
  • Basic understanding and sense of technology trends in AI
  • Experience working with startup communities is an advantage
  • Strong problem solving and organization skills
  • Proficiency in both written and spoken English, Cantonese and Mandarin is required

We offer market competitive compensation, 5-day work week and generous benefits including medical and life insurance.  To apply, please send your full resume with current and expected salary to the Human Resources & Office Administration Department, Hong Kong Science and Technology Parks Corporation, 5/F, Building 5E, 5 Science Park East Avenue, Hong Kong Science Park, Hong Kong or, by email on or before 1 May 2019.   Please quote the reference number on the email subject/envelope and the application letter. 

Personal data provided will be treated in strict confidence and used for recruitment purpose only.  All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access to HKSTP’s Personal Information Collection Statement at

Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful.  Personal data of unsuccessful applicants will be retained for a maximum of two years.

Additional Information
Career Level
Entry Level
Company details

Comprising Hong Kong Science Park, InnoCentre and Industrial Estates, Hong Kong Science & Technology Parks Corporation (HKSTP) is a statutory body dedicated to building a vibrant innovation and technology ecosystem to connect stakeholders, nurture technology talents, facilitate collaboration, and catalyse innovations to deliver social and economic benefits to Hong Kong and the region.

Established in May 2001, HKSTP has been driving the development of Hong Kong into a regional hub for innovation and growth in several focused clusters including Electronics, Information & Communications Technology, Green Technology, Biomedical Technology, Material and Precision Engineering. We enable science and technology companies to nurture ideas, innovate and grow, supported by our R&D facilities, infrastructure, and market-led laboratories and technical centres with professional support services. We also offer value added services and comprehensive incubation programmes for technology start-ups to accelerate their growth.

Technology businesses benefit from our specialised services and infrastructure at Hong Kong Science Park for applied research and product development; enterprises can find creative design support at InnoCentre; while skill-intensive businesses are served by our three industrial estates at Tai Po, Tseung Kwan O and Yuen Long.