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Operation Manager / Senior Operation Officer (Branch Services Centre) Bank of China (Hong Kong) Limited
  • Not Specified
  • Posted on 15 Aug 2019
Operation Manager / Senior Operation Officer (Branch Services Centre) Bank of China (Hong Kong) Limited

Job Highlights

  • Diploma holder or above with major in Banking
  • Manage end-to-end processing procedures
  • Medical and life insurance

Job Description

Job No.: 495544
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Compliance, Customer Service

Recruitment Day

August 21, 2019 (Wed)
Time: 2:00 pm - 6:00 pm
Recruitment Day Venue : 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road

AML Team - Responsibilities:

  • Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review
  • Analyze KYC information and documents
  • Contact customers to complete CDD requirements within defined service level
  • Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines


Account Opening Team - Responsibilities:

  • Check account opening document, handle and override transactions as authorized. Rectify errors, mistakes and systematic control issues found in the operation process
  • Perform checkers role to validate and authorize different kinds of transactions including but not limited to account opening, customer and account information maintenance, payment transactions (autopay, CHATS, transfer, etc.), etc
  • Help developing process workflow, system requirements, and perform user acceptance test
  • Assist in regular updating of the regulations, rules and operation guidelines and manuals
  • Prepare training and testing materials and assist in conducting trainings to both back office and front line staff

ATM & IPO Team - Responsibilities:

  • Supervise branch services team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services such as account opening, bank customer information maintenance, IPO processing, ATM operation management, etc
  • Negotiate with relevant parties; Manage end-to-end processing procedures and closely work with various internal and external parties
  • Assist in regular updating of the regulations, rules and operation guidelines and manuals
  • Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness

Requirements:

  • Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines.
  • Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage.
  • At least 3 years working experience in Banking or Finance or other related fields.
  • Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
  • Self-motivated, able to work independently and willing to accept challenges.
  • Good command of both verbal and written English and Chinese
  • Walk in candidates are welcomed

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application by clicking Apply Now. For details, please visit our website http://www.bochk.com

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.

Additional Information

Years of Experience
3 years
Employment Type
Full Time, Permanent
Benefits & Others
Life insurance, Medical insurance

Company Overview

Join Bank of China (Hong Kong)
Be a dynamic member of our team

  • We commit to excellence and professionalism
  • We value people

We offer challenging and rewarding careers that will further your personal development.