Tricor Services Limited

Operational Support Officer (public counter)

Tricor Services Limited
Posted on 28 Sep 2020

Operational Support Officer (public counter)

Tricor Services Limited

Job Highlights

  • Operational Support
  • Share Registry and Issuer Services
  • Share Registration

Job Description

Operational Support Officer/Associate (Public Counter)

We are looking for passionate and customer-oriented professional to join our Public Counter team which is responsible for handling operational support.

The idea candidate is a team player who is willing to handle routine work and good communication with internal team members. 

 Where you work for: Share Registry and Issuer Services Public Counter, Hopewell Centre

 What the job role is:

  • Process daily counter transactions relating to share registration and corporate matters in accordance with the internal operation procedures and policies
  • Handle customer enquires and ensure prompt and accurate responses in a professional and good manner;
  • Resolve problems/issues/discrepancies
  • Ensure all transactions input are accurate and complete
  • Perform daily reconciliation and balancing
  • Maintain a professional demeanor and be knowledgeable about the business products and services; need to wear uniform
  • Perform ad-hoc tasks as assigned

 Who we are looking for:

  • University Degree in any disciplines
  • Minimum 2 year of customer services working experience, preferably in financial industry
  • Be rigorous in handling transactions and attention to detail
  • Good command in spoken Cantonese, English and Putonghua
  • Self- motivated, able to work under pressure
  • Excellent customer service and telephone manner
  • Conversant with MS Word, Excel and Chinese word processing
  • Good communication and interpersonal skills
  • Candidate with less experience will be considered for the position of Associate
  • Candidate with more working experience at non-degree tertiary education will be considered for the position of Officer
We offer to successful candidate 15-day annual leave, birthday leave, study/examination leave, 5-day work week, excellent job exposure and career prospects.

Applicants should send their full C.V. and expected salary to Human Resources Department by clicking “Apply Now”. Please quote ref. "Operational Support Officer/Associate, Public Counter” on your application.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policy, a copy of which will be provided upon request. 

Additional Information

Career Level
Entry Level
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Tricor Group

Tricor Group (Tricor) is a global provider of integrated Business, Corporate and Investor Services. As a business enabler, Tricor provides outsourced expertise that allows our clients to concentrate on what they do best – Building Business.

Tricor comprises Tricor Holdings Limited, subsidiaries and associated companies, with staff strength of over 2,700 and a network of offices in 47 cities across 21 countries / territories. Tricor offices are located in Hong Kong (Head Office), Mainland China and Macau, Barbados, British Virgin Islands, Brunei, Cayman Islands, Dubai UAE, India, Indonesia, Ireland, Japan, Korea, Labuan, Malaysia, Singapore, Thailand, the United Kingdom and Vietnam.

In most of the countries/territories in which Tricor operates, our professional specialists provide a comprehensive range of services including the following: Business Advisory; Entity Formation, Corporate Governance, Corporate Administration & Secretarial; Accounting & Financial Reporting; Payroll & Payment Administration; Services for New Issues / Initial Public Offerings & Registry Management; Treasury & Trust Administration; Tax Services; China Entry & Consulting; Executive Search; Management Consulting; Human Resource Consulting; Fund Administration. 

Our client portfolio includes a substantial number of issuers listed in Hong Kong, Singapore and Malaysia, over 35 per cent of the Fortune 500 companies, as well as a significant share of multinationals and private enterprises operating across international markets.

Tricor's mission is to be the Business Enabler of Choice.

Please visit more information.

Additional Company Information

Benefits & Others
Five-day work week, Life insurance, Medical insurance, Performance bonus