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Operations CoordinatorAlbatross Global Solutions Limited
  • Not Specified
  • Salary negotiable
  • Posted on 20 Jun 2019
Operations CoordinatorAlbatross Global Solutions Limited
Job Highlights
  • To ensure the quality of the field surveys
  • To manage the timely assignment
  • Bachelor’s degree required
Job Description

We are now looking for an Operations Coordinator.

In this position, based at our Hong Kong office and reporting to the Operations Manager, you are responsible,

  • To work on large-scale development of the database of Customer Experience Evaluators
  • To manage the timely assignment and execution of fieldwork as per company standards, specific mission/client requirements and project schedule.
  • To ensure the quality of the field surveys, their timely collection and electronic submission.
  • To manage the timely validation of the field surveys by elaborating a strategy based on the Business Unit Operations resources and the projects forecast.
  • To maintain good professional relationships with your Customer Experience Evaluators and Global Operations Support team to timely handle complaints and feedback in a true spirit of cooperation, teamwork and customer satisfaction.


Previous Work Experience:

  • Previous experience in Retail/Project Management would be a plus

Educational Qualifications:

  • Bachelor’s degree required, Master’s degree is a plus

Skills and Knowledge:

  • Strong analytical thinking and ability to perform efficiently in a fast-paced, multi-cultural environment
  • Basic ability to use office software, especially for EXCEL
  • Basic English level for reading and understanding
  • Strong management reporting skills
  • Ability to efficiently communicate with different teams
  • Basic negotiation, decision-making, problem-solving, influencing skills.

Job Type: Full-time


  • Operations: 2 years (Preferred)

Interested parties, please click "Apply Now" to submit your application.

Personal data collected will be used for recruitment purpose only.

Additional Information
Career Level
Entry Level
Company details

We are an international market research provider dedicated to improving premium and luxury brands’ performance. We help premium and luxury brands enhance the way they engage their consumers at the store and through other touch-points and, as a result, improve their sales.

Albatross is organized around 2 service offerings headquartered in Shanghai: Store Performance and Consumer Insights. Our qualitative and quantitative market research offerings are delivered through our extensive network of 15 Business Units in Asia, Europe, the Middle East and the Americas. Please visit our Website at to learn more.

To consolidate our competitive advantages, continue improving or service offerings and expand our market research in other segments of the premium and luxury brand sectors we are constantly on the look-out for talent, and are currently seeking our next: