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Neo Derm (HK) Ltd

Operations Director

Neo Derm (HK) Ltd
Salary provided
Posted on 20 Jan 2020

Operations Director

Neo Derm (HK) Ltd

Job Highlights

  • Extensive experience in operations management
  • Planning & executing new strategies to drive sales
  • Excellent inter-personal and negotiating skills.

Job Description

This is a key strategic hire for the business, to develop a comprehensive operations policies and workflows to ensure smooth business operation and management; contribute to the continues improvement of providing cost effective and service efficient operations function . As a Operators Director, your responsibilities will include:


  • Reporting to the Managing Director and leading a sizable operation team to achieve company targets by the development and implementation of various campaigns or initiatives.
  • Key responsibilities will include planning and executing new strategies to drive sales performance, KPI analysis, business forecast and competitive analysis, keep abreast to market trend and work closely with marketing, finance, IT and operations planning team. 
  • You will also build, develop and manage an effective team by identifying and developing talents and actively playing a role in their career development.
  • Drive operational excellence and deploy best practices across all operation aspects to meet or exceed business targets as well as customer satisfaction
  • Drive operations manpower planning, coach and energize a large team of 200+ frontline staff to provide excellent service and maximize business results; and to build good platforms for their career advancement and development
  • Foster customer relationships in order to ensure the services standard is at the best level
  • Work collaborate with different internal departments, in particular, the Marketing Department, in the development and implementation of various campaigns/ initiatives to meet company objectives and goals


To qualify, individuals must possess:

  • Bachelor degree in Business Studies, Service Management, Operations Management or related disciplines. MBA qualification is highly preferred.
  • Minimum 10 years’ retail operations management experience in MNC, FMCG or other related service industries.
  • Strong ability in strategic thinking
  • Excellent people management, well communication, coaching and influencing skills, plus strong leadership for building a high performing front-line team
  • Self-motivated and with a proven successful track record in achieving sales and business objectives
  • Positive mind-set and excellent work ethics
  • Ability to thrive in a fast-paced, adaptive and demanding environment
  • Fluency in English, Cantonese and Mandarin is required



  • Five-day work week
  • Discretionary year-end bonus
  • Medical insurance
  • Dental insurance
  • Staff purchase discount
  • Free shuttle bus
  • Excellent career development


We offer 5 days work, medical benefit and competitive salary to the right candidate.


All personal data collected will be treated in strict confidence and be used for recruitment purpose only.


Additional Information

Career Level
Years of Experience
8 years
Employment Type
Full Time, Permanent

Company Overview

Headquartered in Hong Kong, Neo Derm Group Limited (Neo Derm) is the leading medical aesthetic enterprise operating over 28 medical beauty centres and 8 concept stores in prime business locations across Hong Kong and China.

Since its inception in 1997, Neo Derm has always been an innovative pioneer in the industry to create endless possibilities for women’s beauty. Riding the waves of Big Data, the Group has proactively adopt flexible business strategies and step up efforts in developing comprehensive systems and applications to explore numerous opportunities for sustainable business growth.

To cope with our rapid expansion, we are seeking high caliber professional to join us. For more information, please visit our recruitment site at .

Additional Company Information

Benefits & Others
Dental insurance, Free shuttle bus, Life insurance, Medical insurance, Performance bonus

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