The role of the Operations Manager is to maintain the highest level of standard for overall experience of the venues under the group and to oversee the venue management team's and staff’s career paths. The Operations Manager will also be in charge of building partnerships and working relationships with employees, guests, community, suppliers and shareholders.
• Lead 2-3 venues under the group
• Hire, lead, coach and develop staff
• Maintain highest level of standard for customer experience
• Stock & Supplies
• Customer and Supplier relations
• Meetings and Administration
• Reporting to Director of Operations
• At least 2 years experience in managing FOH restaurant operations for multiple outlets ( 2 or more)
• Must have WSET level 2 completed or higher
• Engaging, vibrant personality with a positive team player attitude
• Preferred Hotel guest service experience, NOT required
• 2 valid professional references for contact
• Monitor hiring and payroll management for the venues
• Proven ability to build partnerships and working relationships with employees, guests, community, suppliers & shareholders
• Will sponsor VISA for qualified candidate
• Competitive Salary
• Discretionary Bonus
• Medical Insurance
• Work in a great team environment and for one of the most awarded restaurant groups in Hong Kong
• Discounts in Maximal group venues
• Great staff parties and team bonding
For further information about this position and to submit your application,please submit your application enclosing your full resume with current and expected salary by clicking “Apply Now”.
Personal data will be used for recruitment purposes only.
Maximal Concepts is the award winning company behind some of HONG KONG’S most loved and iconic restaurants. With over 20 brands, all individually crafted, designed and positioned, Maximal Concepts operates and contributes to all aspects in the restaurant and lifestyle industries. With three new international locations, Maximal Concepts is in a high growth phase and is looking for the best of the best candidates to join their dynamic team.
Some of the many Maximal Concepts’ brands include: Mott 32, Mercedes Me Store, Brickhouse, Limewood, Stockton, The Flying Elk and John Anthony.
We are looking for smart, energetic, passionate individuals who want to work with a team that pushes each other to be better every single day, who face every challenge with a solution, and who are determined to be the leaders of the industry.
We are hiring for the following position for existing venues, as well as exciting new upcoming projects: