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Operations Manager - Marketplace (New Business Vertical at foodpanda)Foodpanda
Operations Manager - Marketplace (New Business Vertical at foodpanda)Foodpanda

Job Highlights

  • Grow alongside with one of the newest vertical
  • Fun, open and charismatic personality
  • Unique Opportunity with a HK internet startup

Job Description

What makes us special? It’s the way we combine food and convenience

foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn’t happen without some really awesome people. We are looking for an operation Manager - Marketplace to join our growing team to bring innovation into delivery.

Marketplace is the newest vertical and the most exciting project at foodpanda.

In less than 3 months, there will be over 1,000 marketplace vendors on our platform, where customers can order alcohol, flowers, baby products, groceries and many more. We are currently looking for someone who’s interested in making a change and be an essential part of our company’s growth

Role Description

  • Exciting opportunity to grow alongside with one of the newest vertical at foodpanda
  • Manage all Hong Kong specific content on the foodpanda marketplace platform 
  • Take full ownership for the management of workload for a regional team
  • Develop strategy in conjunction with the department head to appropriately staff and continually improve processes 
  • Provide and maintain a consistent menu experience in both the English and Chinese version of the platform
  • Interact closely with other members/teams in the company (Content, Onboarding, partner care)
  • Manage inventory and update record
  • Edit and proofread menu and backend setting on each restaurant’s account to ensure the quality of the content on our platform, and make minor updates on menus when necessary
  • Create KPIs to accurately measure team performance and effectiveness

Desired Skills and Experience

  • Fun, open and charismatic personality with willingness in taking on new challenges
  • Detail-oriented, self-starter & highly motivated to succeed
  • Data analysis experience preferred, not required  
  • Excellent command in both English and Cantonese, both written and verbal
  • Proficient in MS Office and similar tools
  • Knowledge in Chinese Word Processing is mandatory

What We Offer

  • Medical Scheme from Day One
  • Extensive Condition - A fun and energetic working environment
  • Being part of a young team striving for excellence
  • Steep learning curve in e-commerce & entrepreneurship
  • Opportunities to participate in fun and exciting company events year-round
  • Complimentary food and drinks in the workplace
  • Birthday Leave

What We Offer

  • An international team that you will learn and be inspired from

  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage


Additional Information

Years of Experience
Not Specified
Employment Type
Full Time, Permanent

Company Overview

foodpanda is world‘s #1 online food ordering platform, where hungry customers can order food for home delivery from their favorite restaurants. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and are still expanding.

We are part of Delivery Hero, the world’s largest online food delivery platform. Diversity is a key pillar for our success. Employees with over 70 nationalities across 5 continents work for us, enabling us to exchange best practice from markets from each corner of the world. We are now looking for talented and highly motivated individuals to help grow the Hong Kong business.

Fortunately, we are not the only ones who believe in our vision to transform the industry. The business is backed by first-tier investors. To date $1 billion has been raised in our mission to provide people with the easiest way to their favourite food.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Medical insurance

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