Maxim's Caterers Ltd

Operations Support Officer

Maxim's Caterers Ltd
Posted on 28 Sep 2020

Operations Support Officer

Maxim's Caterers Ltd

Job Highlights

  • Manage POS system support
  • Communication between office and shop
  • Experience in F&B, retail will be an advantage

Job Description

Job Responsibilities
  • Assist in and provide general office administration support
  • Serve as the first point of contact for any operational issues. Collaborate closely with stores and various teams to ensure the smooth run of operations with customer satisfaction
  • Co-ordinate in the development and implement of operations procedures to achieve organizational goals
  • Involve and assist with issues related to store projects, store renovations, new store openings and other aspects related to operations workflow and procedure
  • Responsible for POS update on menu items and pricing
  • Ensure store compliance towards operational system

  • Higher Diploma or above in Business Management or related disciplines
  • At least 2 years' relevant experience, preferably in Food and Beverage or Retail industry
  • Good command of both spoken and written English and Chinese
  • Proficient in MS Office (Word, Excel & PowerPoint) and Chinese Word Processing
  • Well-organized and able to work independently

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Job Type
Full Time

Company Overview

About Maxim’s Caterers Limited

Founded in 1956, Maxim’s Caterers Limited (a company incorporated in Hong Kong) is a leading food and beverage company comprised of Chinese, Asian and European restaurants, quick service restaurants, bakery shops, coffee shops, Japanese chain restaurants and institutional catering, while providing a range of festive products, including the award-winning HONG KONG MX Mooncakes. It is also the licensee of renowned brands including Starbucks Coffee, Genki Sushi and IPPUDO Ramen, The Cheesecake Factory and Shake Shack in various territories. Altogether, it has over 1,250 outlets in Hong Kong and Macau regions, Mainland China, Vietnam, Cambodia, Thailand and Singapore. To learn more about Maxim’s, visit

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance