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Part-time Customer Service Executive / IT Associate Microware Limited
Part-time Customer Service Executive / IT Associate Microware Limited
Job Highlights
  • Handle customer enquiries via email and phone
  • Roster Basis, flexible timeslot
  • Immediate start available for the right candidates
Job Description

Job Responsibilities:

  • To handle customer enquiries received via email, live chats, web base and phone in a rapid response environment
  • Ensure customer enquiries and feedback are attended to quickly (within SLA) and effectively resolve their queries with courtesy
  • Provide correct information to customers promptly using relevant systems and applications
  • Assist in ad hoc projects assigned by management
  • Routinely report and present customer feedbacks and suggest service improvements in terms of products, systems and daily workflow

Job Requirements:

  • Diploma or above with 1 years customer service experience in any industry
  • Energetic, positive attitude and team player
  • Good presentation skill and customer-oriented with good communication skills is essential
  • Good spoken and written English and Cantonese
  • Independent, self-initiated and well-organized
  • Excellent service attitude with good interpersonal, communication and team skills
  • Able to work on weekday (18:00 - 23:00)

 

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with present and expected salary by clicking "Apply Now".

* Personal information collected will be used for recruitment purpose only

 

 

Additional Information
Years of Experience
1 year
Employment Type
Contract, Freelance, Internship, Part Time, Temporary
Benefits
Flexible working hours
Company details

Microware Limited - a member of Microware Group Limited (Stock Code: 1985), is a Hong Kong based IT infrastructure solutions provider with over 30 years of experience in providing IT solution services for Hong Kong Government, educational institutions, public bodies and commercial organizations.

From deploying basic infrastructure blocks and provisioning services via the cloud to enabling enterprise mobility and empowering innovation, Microware offers a one-stop destination for tailor-made solutions that are backed by strong partnerships, a wide breadth of value-added services and certified processes.

Aligned with the growth of our sales professionals and technical expertise, we now cordially invite high caliber individuals to join us.

You are welcome to visit our website at https://www.microware.com.hk/