HSBC

Part Time Customer Service Officer - Wealth and Personal Banking

HSBC
Posted on 12-Jan-23

Part Time Customer Service Officer - Wealth and Personal Banking

HSBC

Job Highlights

  • Excellent Career Progression
  • Training provided
  • Fresh Graduates are welcome to apply

Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Customer Value Management is vital in maintaining HSBC’s position as a provider of world-class wealth and personal banking solutions, directing business development with a focus on customers. The team works to ensure the most appropriate pricing, products and promotions are directed to the most relevant customers, concentrating on building value, treating customers fairly and creating a superb customer experience.

We are currently seeking a high calibre professional to join our team as a Part Time Customer Service Officer.

Principal Responsibilities

  • Provide quality customer service through accurate and efficient counter transactions
  • Meet financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
  • Ensure smooth branch operation and achieving satisfactory audit rating by meeting all control and service requirements
  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies
Qualifications - External

Requirements

  • Customer centric mind-set with commitment to deliver quality service
  • Self-motivated and adaptable to a service environment
  • Good interpersonal and communication skills
  • Eager to learn with positive attitude
  • Strong sense of ownership
  • Fluency in Cantonese and English. Mandarin an advantage
  • Hong Kong Certificate of Education Examination of Hong Kong Diploma of Secondary Education holder, or holder of associate degree, higher diploma or degree from a tertiary institution

You’ll achieve more when you join HSBC. 
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.
PTCSOHK22

Additional Information

Job Type
Full Time

Company Overview

HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking & Markets. Our network covers 64 countries and territories in Europe, Asia, the Middle East, Africa, North America, and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. Come and work with us and you'll have opportunities to build connections with colleagues and customers worldwide and help build the bank for the future.

Additional Company Information

Industry
Human Resources Management/Consultancy