The Partner Relations Manager is responsible for selecting, developing and maintaining supplier relationships to support the daily running of the Member experience and concierge team.
Supplier management is vital in providing Quintessentially members with added-value benefits, corporate rates and VIP treatment throughout the course of their membership.
Candidates may come from credit card rewards programs, concierge service providers, hotels, restaurant groups or luxury brands. Prior experience working within a rewards or loyalty environment is required.
Main Duties & Responsibilities to Include but not Limited to:
Experience Sought / Requirements:
Hours of Work:
Office hours are from 09:30 to 18:30 Monday to Friday. However, it may be the case that in order to fulfill the duties of the role, different or additional hours may be necessary.
There is a requirement to work at Q related events and on-site initiatives outside of normal working hours from time to time.
Noticing a gap in the market three influential heads from the London film and nightlife industries, came together to launch Quintessentially in 2000; a concierge service delivering highly personalised lifestyle services to both private members and the most valuable customers of key corporate clients. From that time Quintessentially has evolved into an award-winning, global lifestyle management service with over 60 offices and 1,500 employees worldwide.
Harnessing their passion for people and knowledge of their behaviour, Quintessentially has expanded its operations to include Quintessentially & Co., a powerful data and insight-driven global marketing agency fueling influential engagement programs, enabling brands to connect with their hard to reach affluent customers.
Quintessentially is the world’s leading premium lifestyle group, providing high touch life management services to private individuals and corporations, and supporting Quintessentially & Co. for entities around the globe.
Our mission is to be ‘exceptional people providing exceptional services for exceptional people’.
The Quintessentially Group has grown over many years by people who are enthusiastic and ambitious. Bringing a strong work ethic, a sense of entrepreneurship and fun to our jobs allows the Company to grow and provide greater opportunities for everyone involved whilst providing a challenging and rewarding career where our employees are happy and proud to work for us.
We aim for the Quintessentially Group to maintain high levels of integrity and professionalism in order to sustain our leading position in a highly competitive industry. At the same time, we are committed to providing the challenges, recognition and opportunities to help our team reach their goals and objectives.
Our constant goal is to go above and beyond expectations. We aim to deliver an incredible level of personalised service around the world - always going that extra mile. We are committed to the notion that quality matters, working hard to bring only the very best.
We believe that to remain a market leader and to achieve service excellence, we all need to adhere to our core values of core values of Integrity, Communication, Accountability, Innovation, Service Drive, Passion, Empathy and Excellence.