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Policy Servicing Administrator (welcome fresh graduate)AXA Hong Kong
Policy Servicing Administrator (welcome fresh graduate)AXA Hong Kong
Job Highlights
  • Policy Administration / administrative support
  • Good career development / projects / UAT
  • No.1 Global Insurance Brand
Job Description

Role and Responsibilities

  • Assists in preparing policy endorsements, contract provisions and confirmation letter for policy changes
  • Assist in document sorting and filling, quality checking, policy binding, arrange files for settling bill payment
  • Meet service turnaround time to achieve target includes productivity, error rate, complaint rate and customer satisfaction rate
  • Maintain a good control on output logistic
  • Assist team leader in reviewing workflow and prepare reports
  • Provide assistance in projects and user acceptance test cases preparation and execution
  • Perform other related duties and ad hoc task to support the operation of the department


  • Completed HKCEE / HKDSE
  • 1 year relevant working experience is preferred
  • Good interpersonal and communication skills
  • Self-motivated, detail-oriented and positive mind set
  • Satisfactory command of both spoken and written English and Chinese
  • Good PC skills including Chinese Typing, familiar with Microsoft office
  • Immediately available is preferred
  • Fresh Graduate will also be considered
Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
Employment Type
Full Time, Permanent
Company details
AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

1Based on 2013 Office of the Commissioner of Insurance market share statistics