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POS Helpdesk Support Engineer (Commercial / Retail / F&B / Bank)Tech Advance Consultancy Limited
  • Not Specified
  • Salary negotiable
  • Posted on 16 Oct 2019
POS Helpdesk Support Engineer (Commercial / Retail / F&B / Bank)Tech Advance Consultancy Limited

Job Highlights

  • With adequate peers supporting and training
  • 5 days’ work a week, Fresh graduated are welcomed
  • Exposure of working in Commercial/Retail/Bank/F&B

Job Description

Our client is a sizable System Integrator (SI), and they are looking for the POS Helpdesk / Support  Engineer to join their team; and focusing in provide supporting services to the client from Commercial / Retail / F&B / Banking sector. Please find below details and click "Apply Now" if you think you are suitable for this position.



  • Responsible of provide daily POS related troubleshoot, support services and maintenance service to the users including Hardware, Software, Network, POS System and related issues; not limited to POS project deployment, and provisde support services in Router Switch / Wifi equipment
  • Assist in remote / on-site support for the POS related issue
  • Perform regular health check of the POS System, including POS machine, Printer, Receipt Printer, Bar code scanner, Credit payment machine, Order taking mobile device, Display, Router, Sound system; to identify the potential risk
  • Perform Log / Ticket system management with follow up action with the users
  • Involve in POS project deployment, include new installation, set-up / configuration and perform User Acceptance Test(UAT)



  • School certificate or above in Information Technology, Computer Science or related disciplines
  • At least 1 year of PC / POS / Hardware / Printers / IT Helpdesk Support or maintenance services related working experience is a plus
  • With Basic knowledge in Microsoft Windows and MS Office is must
  • Experience in IT Helpdesk services with remote troubleshooting exposure will be an advantage
  • Candidate with passion to develop in IT field with less experience also be considered and on-the-job training will be provided (Fresh graduated are welcomed)
  • Willing to learn with ability in customer-oriented, work as a good team player, self-motivated
  • Immediate available is preferred
  • Standby duties is required, with allowance

Additional Information

Career Level

Entry Level


School Certificate

Years of Experience


Employment Type

Contract, Full Time

Company Overview

Tech Advance Consultancy Limited connects employers and I.T experts and professionals with the very best temporary, permanent, and contract resources.

Our team have over 20 years of experiences in the talent acquisition and recruitment industry and we focus on below some of the main categories:

Information Technology

Administration and Operations

Customer Services

Our networking I.T professionals are working in a wide range of sectors in different multinational corporation in Hong Kong, such as: Finance & Banking, Food & Beverage, FMCG, Garment, Retail, Telecommunication, Logistic Industries and Government Departments

 For more details please visit us on 

Additional Company Information

Benefits & Others

Five-day work week, Overtime pay, Transportation allowance

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