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Pre-Sales Engineer Harmonic Technologies (HK) Limited
Pre-Sales Engineer Harmonic Technologies (HK) Limited
Job Highlights
  • Pre-sales, Technical Solution, Product Marketing
  • Customer engagement, Demo, Deployment,
  • Cloud, OTT, Cable, Network, Boardcast
Job Description

We are looking for a Pre-sales Engineer to join our team. 

The Pre-sales Engineer is  to  be  a  technical  evangelist  for Harmonic’s solutions – influencing and advising the technical decision makers within strategic accounts in our target market Primary customers are broadcast television networks, content owners and aggregators (cable, terrestrial, satellite, telco, OTT - mobile and internet), TV/movie studios, high-end enterprise video studios.  

The Pre-sales Engineer will work closely  with  account  executives  and  product  marketing  to  position  and  sell Harmonic’s solutions through every aspect of the sales cycle – presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing with current and prospective customers and generate winning solutions and systems designs. 


  • Work  as a  trusted  advisor,  partnering  with  the  customer  on  Technical  Strategy  and requirements.
  • Play a key role in interfacing with Product Marketing on regional needs and requirements and helping to position the portfolio appropriately to win new opportunities.
  • Able to effectively demonstrate Harmonic technical solutions on customer sites and be capable of running detailed technical workshops to deliver information concisely and effectively.
  • Proactively work  with  SI’s  and  Industry  partners  to  effectively  position  Harmonic solutions in a wide range of ecosystems.
  • Strong focus on generating revenue and high customer satisfaction.
  • Assist customers in pilots, beta testing, and deployment Involve additional engineering resources where necessary for custom development needs.
  • Effectively communicate product requirements from the field back into engineering and product marketing.
  • Develop customer centric solutions based on the existing environment and specific needs of the customer.
  • Follow the technology trends, tracks the technology developments, and include them in innovative implementation approaches toward product lines and customer Be able to articulate new concepts and features and build them into compelling product positioning.
  • Collaborate  with   sales   teams   to   understand   customer   requirements,   promote company’s products and services and to provide sales support.
  • Liaison between customers, product marketing and engineering departments to assess product features and ensure system solution perform
  • When required,  contribute  technical  information,  itemized  bill  of  materials,  and solution diagrams for proposals, quotations and contract


  • 2+ years of work-related skill, knowledge, or experience is required in related industry pre-sale.
  • Demonstrable experienced in working with highly technical solutions and understanding customer requirements and communicating requirements and regional trends to product managers
  • Expertise needs to include: 
    • Rhozet Carbon technology or similar transcoding solution
    • Omneon ingest/playout server technologies for broadcast solutions
  • Digital video contribution/distribution solutions
  • Understanding of enterprise, internet and web technologies (Wide Area Networking, Web servers, Databases, HTML, Software Deployment best practices, etc.)
  • Video Technology experience – Baseband video, MPEG/H.264 Compression, Content
  • Management Systems, streaming protocols
  • Expertise with Windows, Linux, and Mac environments
  • Understanding of CDNs, caching solutions, network protocols
  • Demonstrable experience selling media complex video solutions to our target market
  • Knowledge of  linear  and  non-linear  (i.  file-based)  workflows,  live  and  offline transcoding, editing, graphics, Asset and Content Management Systems
  • Experience with Perl, shell scripts, Java, and JavaScript
  • Good presentation and communication skills 
  • Fluent in spoken English & Chinese
  • Self-initiative and independent, and be able to meet project deadlines for delivering quality solutions on time
  • University level degrees in applicable Technical disciplines are preferred. 

Travel Requirement:

  • Frequent travel is required to meet customers and peers to provide presentations, advice and support where required.

Harmonic is an Equal Opportunity Employer.   Personal data collected will be treated in strict confidence and for recruitment purpose only.

For more information about Harmonic, please visit:

Additional Information
Years of Experience
Employment Type
Full Time, Permanent
Five-day work week, Flexible working hours, Life insurance, Medical insurance
Company details

The Leader in Video Delivery Infrastructure

Harmonic provides the supply chain infrastructure — from production through delivery — that enables media companies to engage and prosper in today’s demanding and ever-changing video economy.

We are the worldwide leader in video delivery infrastructure solutions and the first to provide broadcasters, pay-tv operators, service providers and other media companies with differentiating video capabilities that are ready to deploy on a global scale. At Harmonic we help our customers respond to the challenges of the digital video revolution while reaping its benefits, including the ability to deliver stunning video to viewers on any screen, anywhere.

Our innovative solutions power everything from HEVC (High-Efficiency Video Coding) compression of Ultra HD video, to cloud media processing for over-the-top (OTT) video delivery, to simplified video, voice and data delivery via innovative Converged Cable Access Platform (CCAP) systems.

More information is available at: