Market Leader in Global Medical & Health Insurance
Market Leader in Global Health and Medical Insurance
Understand the key business drivers, taking a holistic view of business needs, gathering business requirements, identifying opportunities, and implementing effective and efficient business solutions.
Critically evaluate information from multiple sources, determining and effectively representing information at appropriate levels of abstraction, reconciling conflicts, and gaining consensus to establish true business needs.
Participation in the RFP / vendor selection process, and understanding each of the business use cases that will need to feed into it
Participation as the Product Owner (Business Analyst), in the full suite of Agile ceremonies, acting as the voice of the business, empowered to take decisions on prioritization of the requirements backlog
Manage the technology team interface, liaising with technology teams continuously to ensure clarity on business requirements, and working with development leads to ensure business requirements are met in solutions design, development and delivery.
Contribute to an Agile iterative implementation strategy / commercialization approach across global geographies and multiple business units.
Manage User Acceptance Testing, and support implementation and post go-live issue resolution.
Manage functional testing of systems before releasing to UAT for user testing
Ensure key delivery / implementation risks and issues are identified, and support establishment of appropriate mitigation / action plans throughout.
Communication and training needs analysis, providing content and context for user guides and other training materials, delivering the same to end users.
Minimum 5 years of experience in business analysis
Experienced in eliciting requirements using interviews, workshops, and document / business / task / workflow analysis,
Agile Systems development lifecycle experience preferred, where candidate has acted in a Product Owner role.
Strong analytical and critical thinking abilities, detail orientated and proficient with highly structured approaches aligned with project / change management best practices.
Excellent communication skills, both oral and written, with an ability to interact with cross-functional stakeholder representatives.
A proven track record of effectiveness working within small, multi-functional teams.
Job holder must have good business knowledge and understands how insurance systems support the various demands of the GI and health insurance business including the business operations, products, processes and the relevant technology and systems that are required to support it.
Preferably with Personal Line Insurance, Distribution channel, Financial and/or Reinsurance domain knowledge.
Degree or diploma qualified, ideally in a Business or Technology discipline.