Tradelink Electronic Commerce Limited

Product Support Engineer

Tradelink Electronic Commerce Limited
Salary provided
Posted on 10 Jul 2020

Product Support Engineer

Tradelink Electronic Commerce Limited

Job Highlights

  • 5-day work week, medical insurance & double pay
  • Diploma or above
  • Fresh graduate is most welcomed

Job Description

Reporting to the team manager, this position is responsible for product support and related activities.

Duties and Responsibilities: 

  • Perform regular tasks for deployment, including hardware and software installation and testing
  • Provide full range of production support services including phone and email enquiries / complaints /on – site support
  • Troubleshoot for fault case and provide technical support to customer on-site/ remotely
  • Assist the project manager to timely execute the project within budget
  • Handle ad-hoc duties as required

Job Specifications: 

  • Diploma or above (Fresh Grad are also welcome)
  • Good team player, self-motivated, good communication and interpersonal skill
  • Knowledge on computer software is an advantage
  • Can work independently with customer focus
  • Good command of both spoken and written English, Cantonese and Mandarin

We offer fringe benefits including 5-day work week, medical insurance, double pay, discretionary bonus and good career prospects. Interested parties, please apply with a detailed CV with present and expected salary to: The Human Resources Department, Tradelink Electronic Commerce Limited, 11/F & 12/F, Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung, Hong Kong or by fax : 25991680. 

Personal data provided by job applicants will be used strictly in accordance with Tradelink's Personal Data Collection Policy for Recruitment, a copy of which is available at

Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Job Type
Full Time, Permanent

Company Overview

TRADELINK, a publicly listed company, is aimed at empowering our clients with business enabled e-solutions for their commercial and financial activities.

For more information about the company, visit our website at

Additional Company Information

Benefits & Others
Double pay, Five-day work week, Flexible working hours, Medical insurance, Performance bonus