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API Lab Testing Limited

Product Technical Compliance Manager

API Lab Testing Limited
Salary negotiable
Posted on 22 Jan 2020

Product Technical Compliance Manager

API Lab Testing Limited

Job Highlights

  • 5 days work week
  • Medical & Dental Benefit
  • Career development plan

Job Description


Reports to Operation Manager
Position: Technical Compliance Manager (TCF Manager)


Job Duties:


  •         Management of multi-site team (Hong Kong, Guangzhou, Ningbo, Manila)
  •         Close cooperation with Sales & Key account management team to ensure client satisfaction
  •         Plan and manage the launch of service with new customers
  •         Put in place efficient process and optimized workflows
  •         Service delivery follow-up: setting up and monitoring of KPI, and SOP
  •         Understand client requirements and align service level
  •         Develop new and innovative service offerings
  •         Work with the IT to ensure continuous improvement of the IT tools (backend and front end systems)


Ideal profile:

  •         Service excellency and customer oriented mindset
  •         Technical knowledge in the regulation of consumer goods
  •         Excellent presentation and customer facing skills
  •         Highly communicative
  •         High level of integrity
  •         Good command of English


This role involves travel to China and regular meetings with client and prospects.



If you are in line with our strong values: Trust & Integrity, Commitment, Innovative Mindset, you are welcome to apply.

Additional Information

Career Level
Not Specified
Years of Experience
8 years
Employment Type
Full Time

Company Overview

Our mission is to provide our clients with technologically-enriched support to ensure safe and sustainable products, fit for use and loved by their consumers.

Why join our Company? Because API is constantly striving to offer the best household goods quality assurance solutions to our international base of customers.
With the continuous expansion of our lab activities, we are looking for new dynamic and motivated talents.

API Lab Testing, a company of Worms Safety Alliance Laboratories |



Additional Company Information

Benefits & Others
Dental insurance, Double pay, Five-day work week, Flexible working hours, Medical insurance

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