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Product Technologist, Knitwear John Lewis Hong Kong Limited
  • Kwun Tong
  • Salary provided
  • Posted on 22 Aug 2019
Product Technologist, Knitwear John Lewis Hong Kong Limited

Job Highlights

  • Strong technical experience in knitwear
  • Experienced in womenswear and menswear
  • Sourcing office experience and product life cycle

Job Description

As a Product Technologist, Knitwear you will be accountable for the technical management of Knitwear products, taking responsibility for delivering John Lewis & Waitrose own label products to the agreed technical standard for safety, legality and quality.

You will work to achieve defined targets, supporting the delivery of commercial goals whilst ensuring compliance to brand policies. You will also manage a portfolio of factories to ensure the delivery of consistent product quality


Main role responsibilities

Quality Assurance

  • Technical management of own product area
  • Build and maintain good working relationships with suppliers and all internal stakeholders
  • Ensure John Lewis  and Waitrose technical processes, policies and requirements are communicated and understood by the supply base
  • Screen product briefs received from the UK and check for appropriate technical information. Translate and communicate to suppliers where required
  • Carry out initial risk assessment of products (where applicable) to ensure safety, legality and quality. Drive product engineering discussions with suppliers, including use of preferred component suppliers and management
  • Pre-screen all development samples (from concept samples to red seals), ensuring JL and Waitrose requirements are met before sending in to UK teams
  • All sample stages - Provide any technical commentary/ suggestion for product improvements to UK teams. Translate and communicate to suppliers, any technical comments from UK team.
  • Following red seal approval in UK, conduct pre-production meetings with supplier
  • Ability to read and approve product test certificates and upload onto appropriate database in the absence of the Fabric Technologist e.g. SGS database
  • Check specifications are completed accurately on wrspec  (for Waitrose) with all required attachments
  • As and when required, conduct in-line inspections, end of line and AQL at supplier/ factory locations.
  • Approve gold seal samples
  • Approve final AQL inspection reports and give approval to ship bulk
  • Investigate with supplier any product issues, complaints, withdrawals, recalls, returns, ratings & reviews, PQI (Waitrose)  etc.

Skills and experience


  • +5 years technical experience in knitwear 
  • Knowledge of factory quality and production systems
  • Knowledge of pattern cutting, garment construction and fabric testing
  • Experience of working with Womenswear and Menswear products
  • Strong communication skills including a Good level of spoken and written English, Cantonese and Mandarin
  • IT literate (Microsoft Word, Excel, Outlook, Google Applications)
  • Existing contacts within the region


  • A relevant degree (or equivalent qualification)
  • Management of critical paths
  • Retail, manufacturing and product development experience
  • Experience of Branded and Own-brand products
  • Experience in the total product life cycle
  • Experience in sustainability
  • Understanding of fabric properties, fabric qualities, finish and washes

We support agile working practices across the John Lewis Partnership. If you are looking for flexible working options please discuss this at your interview, as each role will have a differing level of flexibility.

For more details of how our Partners currently work flexibly click here.

Interested parties please click the "APPLY" button to submit your application with full resume including current and expected salary.

Additional Information

Years of Experience
5 years
Employment Type
Full Time

Company Overview

The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

All 83,000 permanent staff are Partners who own 51 John Lewis shops across the UK (37 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2), 348 Waitrose supermarkets (, an online and catalogue business, (, a production unit and a farm. The business has annual gross sales of over £11.5bn. Partners share in the benefits and profits of a business that puts them first.


When our founder, John Spedan Lewis, set up the Partnership, he was careful to create a governance system, set out in our Constitution, that would be both commercial allowing us to move quickly to stay ahead in a competitive industry, and democratic giving every Partner a voice in the business they co-own. His combination of commercial acumen and corporate conscience, so ahead of its time, is what makes us what we are today.


John Lewis began trading in 1864 on London's Oxford Street, and has grown to become the largest omni-channel retailer in the UK. 'Never Knowingly Undersold'​ has been our unique promise to our customers for over 75 years, on quality, service and value. You can trust that we will always stock the best quality products, responsibly sourced. We work hard with all our suppliers to ensure they pay full attention to the well-being of their employees, their communities and the environment in which they're based. This includes using sustainable materials and methods wherever possible, and trading ethically at all times. Our staff (Partners) are highly trained to offer helpful, impartial advice on all products and we provide an excellent after-sales and a great choice of expert services from delivery to installation. We set highly competitive prices for all our products; If we find a national high street competitor offering a better nationwide price for the same individual product, sold with the same service conditions, we'll lower our price to match in all our shops and on our website, including when a competitor is having a sale.


Our John Lewis full-line department stores each typically stock more than 350,000 lines. At JL Oxford Street and Bluewater there’s also a John Lewis Foodhall from Waitrose while Southampton and Watford offer a little Waitrose under one roof. An at home branch is approximately a third of the size of a typical full line department store and sells home and electrical and home technology assortments.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance

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