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Manager , IT outsourcing Management - Bank PermanentGlobal Links Consulting
  • Not Specified
  • Salary negotiable
  • Posted on 13 Aug 2019
Manager , IT outsourcing Management - Bank PermanentGlobal Links Consulting

Job Highlights

  • IT outsourcing Management - Bank
  • Excellent remuneration & Work-life balance
  • Bank Permanent

Job Description


  • Manage critical and high severity incident and act as situation leader to drive resolution to resume services
  • Act as the operational risk officer to ensure operational risk incidents are timely reported with quality
  • Perform regulatory reporting of production incidents in case of need
  • Govern change management for the IT environment
  • Perform analysis on incidents and changes for proactive problem management
  • Conduct regular review on the incident, problem and change management and service management processes
  • Manage the IT outsourcing vendors to ensure their services delivered according to the agreed service levels
  • Perform annual risk assessment for the outsourcing vendors
  • Review IT service level objectives regularly and deliver service level reports to business units


  • University degree in information technology or related discipline
  • 8- 13 years’ experience in IT field, preferably with experiences in IT outsourcing governance
  • In-depth knowledge and experience in incident, problem and change management
  • Familiar with regulatory requirements in outsourcing and incident reporting
  • Good knowledge of banking applications and infrastructure
  • Strong written and verbal communication skills in both English and Chinese
  • Mature and able to work under pressure
  • Good analytical skill and have can-do attitude
To apply, please send your resume in WORD format to [email protected] or click the 'Apply Now' button for submitting your up-to-date resume. 


Please note that only shortlisted candidates will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.




Additional Information

Years of Experience
6 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus

Company Overview

Global Links Talent has established itself as the premier  executive search firm in today's recruiting market. Since our inception, we maintain a proactive approach in serving our candidates. Our bilateral collaboration with leading employers of the region enables you to explore all the fantastic career opportunities based on your qualifications and specializations. Over the years, we established close bonds with most of the lucrative companies and created a large blue-chip client base. Our close ties enable us to introduce an applicant to a company even where no specific opportunity exists at that particular moment. 

"Looking for career move! Talk to Global Links Talent"