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Receptionist / Community Associate嘉園裝修工程(香港)有限公司
Receptionist / Community Associate嘉園裝修工程(香港)有限公司
Job Highlights
  • Exciting, Fast-paced, Dynamic working environment
  • 5-day/week
  • Performance bonus
Job Description

Ka Yuen Co-working Space is looking for an ambitious, outgoing Community Associate to support the daily operation in Hong Kong.

You should be passionate, have great energy, action oriented, have an entrepreneurial mindset, and able to inspire those around you.You will need to be smart, hard working and fast learning.

 

About the Role

A Community Associate is not only the face of the Ka Yuen and the primary point for the community but is the driving force behind member experiences and sales performance.

  • Demonstrate the Ka Yuen’s core values and strive to achieve our mission
  • Creative a collaborative community through events and introductions
  • Maintain 100% occupancy and ensuring sales goals are met
  • Ensure that processes are running smoothly and building is fully operational
  • Ensure customer service excellence at all times
  • Inspire, support and guide your team to be the best co-working space

 

Duties and Responsibilities

Member Experience and Community

  • Develop relationships with members and proactively understanding their needs
  • Identify how Ka Yuen can help achieve member's goals
  • Always ensure a fantastic member experience
  • Make recommendations to Manager on how to improve overall member experiences

Finance and Operations

  • To ensure overall cleanliness of space and pantry
  • Follow up with contractor team regarding maintenance, and improvements of space from members and observation
  • Conduct quality control walkthrough and address issues, if any
  • Handle basic finance duties, such as petty cash and receiving payment
  • Organise move ins and outs of members and ensure a seamless experience

Events and Content

  • Plan and organise events, working with Community Associates
  • Ensure calendar and notice boards are up to date
  • Create and oversee content to engage with community
  • Ensure events are promoted in a timely manner

Sales

  • Conduct tours of new members, for all memberships (Hotdesk, Dedicated Desk and Office Memberships)
  • Follow up, negotiate and closure with potential members
  • Support the referral of prospective and/or existing members to other locations
  • Attend networking events to promote the Ka Yuen
  • Lead tours, and work with both Community Associate Sales and Community Leads to ensure 100% occupancy

Experience and Requirements

  • Passion and understanding for the Ka Yuen’s mission and values
  • Passionate and curiosity about entrepreneurial communities, startups and supporting people
  • College graduate with degree preferred, but not required
  • Strong Customer service and sales experience
  • Must have strong verbal and written communication skills
  • Excellent interpersonal and networking skills
  • Exceptional organisational and multitasking skills
  • Must demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
  • Ability to handle pressure and fast thinking
  • Attention to detail and plenty of initiative
  • Proficient in basic computer skills

 

To apply please provide a covering letter, up to date CV, expected salary and availability

 

Additional Information
Career Level
Entry Level
Qualification
(N/A)
Industry
Years of Experience
2 years
Employment Type
Contract, Full Time, Part Time
Company details

Ka Yuen Co-working Space is a branch of Ka Yuen Decoration Eng (HK) Limited that is building the 1st co-working network around interior design, engineering in Hong Kong.