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Regional Digital Project Manager – Asia Commercial & Consumer PracticeMarsh (Hong Kong) Limited
Regional Digital Project Manager – Asia Commercial & Consumer PracticeMarsh (Hong Kong) Limited

Job Highlights

  • Prepare content for client stewardship meetings
  • Support development of local analytic capabilities
  • Exposure to digital platforms & modern web tech

Job Description

Role & Responsibilities:

  • Support Asia C&C Customer Experience & Digital Officer, to deliver the destination experience that meets client’s requirements.
  • Working with Global and Regional digital delivery team to drive deliverables across Asia.
  • Support customer journey mapping and help client to develop the overall digital roadmap from insurance onboarding, claims, policy management, policy servicing… etc.
  • Manage the deployment of the products to clients supporting by GIT & digital delivery team.
  • Support local markets to develop and build analytics capabilities.
  • Support the regional management in continuously developing and enhancing the value proposition for the Commercial & Consumer segment.
  • Support client acquisition and retention activities with research, analytics, and presentation & pitch development.
  • Prepare content for client stewardship meetings to show program performance and project development.


Job Requirements:

  • Ability to define, develop and articulate digital initiative goals, objectives, and scope.
  • Strong business analysis and customer experience skills with an appreciation of how to create first class customer journeys.
  • An ability to present ideas and complex information clearly and confidently to stakeholders.
  • Ability to turn customer/user journeys and requirements to user stories for development team.
  • Strong commercial awareness and sound understanding of project and business dynamics.
  • A highly collaborative and team-oriented attitude.
  • A proactive and flexible approach to work and be comfortable with a dynamic environment with changing priorities.
  • Have exposure to digital platforms and modern web technologies.
  • Strong B2B2C in insurance/Finance service industries or previous work in Management Consulting is a Plus.
  • Proven record of analytical and quantitative problem-solving skills in previous work settings and/or through extracurricular activities.
  • Ability to prioritize work and meet deadlines with can-do attitude.

Attractive remuneration and incentives will be offered to the right candidate.

Job applications should be sent in confidence with details in education, working history and salary expectation to the Human Resources Manager or apply below.

We are an Equal Opportunity Employer. Visit us at www.marsh.com/hk

All information received will be kept in strict confidence and be used only for employment-related purposes.

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
5 years
Employment Type
Full Time
Company Website

Company Overview

Marsh is a global leader in insurance broking and risk management. We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. We have approximately 40,000 colleagues working together to serve clients in more than 130 countries. Marsh is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy, and human capital. With more than 76,000 employees worldwide and approximately $17 billion in annual revenue, Marsh & McLennan Companies is also the parent company of Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; Mercer, a global leader in talent, health, retirement, and investment consulting; and Oliver Wyman, a global leader in management consulting. Follow Marsh on Twitter @MarshGlobal.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus

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