SEEK Asia Style Guide

Regional IT Service EngineerAmbition
  • Others
  • Salary negotiable
  • Posted on 25 Mar 2019
Regional IT Service EngineerAmbition
Job Highlights
  • Dynamic Working Culture
  • Attractive Package
  • MNC
Job Description

Job Responsibilities
* Be responsible for IT infrastructure administration and maintenance for both on-premises and cloud
* Perform hardware and software installation, maintenance and troubleshooting
* Provide regional helpdesk support to end users on IT issues
* Provide systems support and administration in networks, servers and application systems
* Manage IT assets and assist in IT documentation and process improvement
* Work with vendors on IT projects, and IT equipment and service procurement
* Participate in project management /execution
* Report any system incidents, issues and errors in a timely manner
* Work with other regions to deliver 2nd level support
* Strong skills in Windows Notebooks, Printers and Handhelds.
* Provide training, guidance and manuals to end users
* Responsible for ad-hoc projects as assigned.
* Occasional Overseas Travel Required


Education and Experience
* Degree holder in Computer Science, Information Technology or related discipline with 3 - 5 years experience
* Knowledge in IT support operations, Windows server administration, system supports and troubleshooting
* Hands on experience on VMWare, Cisco switches/Wifi Controller/Access Points, Windows server environment, Domain Control, Active Directory and O365 administration
* Experience in Microsoft SQL or other data related tools
* Good team player with problem solving skills and customer service oriented
* Fast Learner, Proactive, capable to work independently, as well as in a team
* Good interpersonal, communication skill and presentation skill
* Ability to work independently and pro-actively in a dynamic environment; feel comfortable in sometimes ambiguous environment.
* Experience in Oracle ERP or NetSuite environment is an advantage
* Fluent in spoken and written Cantonese, English and Mandarin

Additional Information
Career Level
Middle
Qualification
Degree
Years of Experience
N/A
Employment Type
Full Time, Permanent
Company details
Ambition is a leading global boutique recruitment business listed on the Australian Securities Exchange. With coverage across Hong Kong, Singapore, Kuala Lumpur, Sydney, Melbourne, Brisbane, and London, we specialise within the areas of Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement and Technology.
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