Jones Lang LaSalle Ltd

Residence Manager / Facilities Manager (New Serviced Apartment in Sha Tin)

Jones Lang LaSalle Ltd
Salary provided
Posted on 22 Sep 2020

Residence Manager / Facilities Manager (New Serviced Apartment in Sha Tin)

Jones Lang LaSalle Ltd

Job Highlights

  • Facilities & Property Management
  • 4 years of experience
  • Serviced Apartment Lead

Job Description

Residence Manager
(New Serviced Apartment in Sha Tin) 

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the role:

  • Managing the front office, community, housekeeping and technical team of a new serviced apartment in Sha Tin
  • Managing all facility service contracts, including inspections and quality management of service delivery.
  • Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
  • Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
  • Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.
  • Ensure the implementation and management of Risk & Safety work practices to reduce the interruption to client’s operations
  • Co-ordinate with Building Managers & the Business Units on Project issues.
  • Develop and implement innovative programmes and processes that reduce the utility costs, increase productivity and increase the savings.
  • Co-ordinate with Building operation teams in setting up and sustaining the best maintenance standards and practices
  • Manage a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures
  • Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment
  • Co-ordinate with the Facilities Manager - on the implementation of FM Procedures and train FM staff.
  • Conduct regular audits on process to ensure the procedures are being followed and adhered with by the FM staff.
  • Contribute to the Monthly Management Report.
  • Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.

Sound like you? To apply you will have:

  • Degree in Hotel Management or Facility Management is preferred
  • A minimum of 4 years Facilities Management working experience in hotel/serviced apartment environment
  • Strong customer service and interpersonal skills
  • Excellent command of both spoken and written English and Chinese
  • Good computer skills in Microsoft Office
  • Independent, self-motivated, flexible, responsible and willing to work under pressure

What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

Additional Information

Career Level
Years of Experience
4 years
Job Type
Full Time, Permanent
Company Website

Company Overview

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country.

Additional Company Information

Benefits & Others
Five-day work week, Life insurance, Medical insurance, Performance bonus