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Retail Operations Officer - SchedulingShilla Travel Retail Hong Kong Limited
Retail Operations Officer - SchedulingShilla Travel Retail Hong Kong Limited
Job Highlights
  • Produce monthly rosters (over 400 retail staff)
  • Review & finalize punch records for retail staff
  • Update & maintain accurate Flex system record
Job Description


  • Work closely with Retail Sales Manager and Supervisors to produce the monthly rosters for over 400 retail staff to ensure our stores are running smoothly according to our customers’ needs at any time;
  • Release rosters to all frontline staff on a monthly basis;
  • Review and provide feedback on retail staff’s holiday and day off requests;
  • Review and finalize punch records of retail staff for payroll purposes;
  • Update and maintain accurate system record in the Flex system on retail staff shift duty, off days, leave days, roster changes and abnormal punch records;
  • Arrange in-house and brand training schedule according to sales floor needs;
  • Prepare reports and schedule related information for regular reviews by Retail Sales Manager;
  • Any other ad hoc duties or projects as per assigned.



  • Degree holder;
  • At least 2 years related work experience, preferably in beauty, fashion or retail industry
  • Strong time management and communication skills;
  • Proactive, attention to details and result oriented;
  • Ability to work in a fast paced environment and under pressure;
  • Proficiency in MS Word, Excel and Chinese Word Processing;
  • Experience with Flex system will be a plus;
  • Fluent in written and spoken English, Cantonese and Mandarin. Other language skills will be a plus.


Interested parties please apply via JobsDB and attach your full resume with current and expected salary and your availability. You can also view our business scope & company details on our company website:

Data collected will be treated with strict confidential and used for recruitment purpose only.


Additional Information
Career Level
Entry Level
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Medical insurance, Performance bonus, Transportation allowance
Company details

The Shilla Duty Free operates 6 Cosmetics & Perfumes and Fashion Accessories stores at the Hong Kong International Airport starting from 12 December, 2017. The brand “Beauty & You” is a one-stop shopping destination offering a wide spectrum of beauty and fashion accessories brands. We engage customers at every stage of their airport shopping journey with exciting activities, refreshing concepts and excellent service, delighting them with unparalleled shopping experience and irresistible value that is Beauty & You.

To cope with our business expansion, we would like to invite a high calibre and passionate candidate to join us for the following position by sending email to [email protected]

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