SEEK Asia Style Guide

Sales AssociateGlobal Payments Asia-Pacific Ltd
Sales AssociateGlobal Payments Asia-Pacific Ltd
Job Highlights
  • provide centralized fulfillment support to Sales
  • 1-3 years experience in sales and service support
  • Build and maintain good merchant relationship
Job Description

OVERALL OBJECTIVES OF THE ROLE
Being an integral part of the HK Merchant Sales, the Sales Coordination is a specialized function team serves as secondary merchant contact and providing centralized fulfillment support to Sales Managers and Merchants.

The job holder is based in Hong Kong reporting to Director,Sales. He/she will provide specialized administrative and sales support to ensure a consistent high quality sales and service delivery to excel merchant expectation, and also assist Sales and Relationship Manager to build and deepen merchant portfolio.

RESPONSIBILITIES

  • Provide centralized fulfillment support to HK Merchant Sales, includes new merchants on-boarding, onsite
  • information collection, data input, merchant account maintenance request and other general merchant
  • service support
  • Act as secondary contact with direct liaison with merchants and proactively coordinate with internal
  • department to ensure prompt resolution to merchant satisfaction
  • Provide central coordination on all merchant request, ensure all incoming requests are logged and tracked,
  • with close monitoring to ensure completion within agreed service level
  • Provide efficient and professional service to ensure a consistent high quality sales and service delivery to
  • excel merchant expectation
  • Build and maintain good merchant relationship, assist Sales and Relationship Managers to monitor
  • merchant portfolio to achieve business goals, including new merchants recruitment
  • Assist in ad-hoc projects and assignments including specialized support to Premier Merchants

QUALIFICATIONS AND REQUIREMENTS

  • Complete secondary education with 1-3 years experience in sales and service support, and similar
  • experience in card acquiring and banking industry will be an advantage
  • Customer oriented, excellent team players with good servicing attitude and communication skills
  • Positive, self-motivating mindset and attitude, detail oriented, committed and enthusiastic, capable to work
  • under pressure and multitasking
  • Has an inspiration to develop career path in the sales field
  • Fluent in Cantonese and English, Putonghua is an advantage
  • Hands on experience of Microsoft Windows software is required

Data collected will be treated in strict confidence and used for recruitment purposes only.

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Free shuttle bus
Company details
Global Payments Inc. (NYSE: GPN)
is a leading worldwide provider of payment technology and software solutions delivering innovative services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to accept all payment types and operate their businesses more efficiently across a variety of distribution channels in many markets around the world.
 
Headquartered in Atlanta, Georgia with approximately 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 31 countries throughout North America, Europe, the Asia-Pacific region and Brazil. 
 
Global Payments Asia Pacific is the subsidiary of Global Payments Inc. Being one of the largest omnichannel payment providers in Asia, we specialize in providing world-class payment processing services for online and offline transactions. Covering 12 markets in the Asia Pacific region, we serve more than 110,000 merchants and are constantly driving our merchants’ business to thrive in the new digital era. 
 
Coverage Markets in the Asia Pacific:
Hong Kong・China・Macau・Taiwan・Singapore・India・ Malaysia・Philippines・Maldives・SriLanka・Australia・New Zealand

For more information about the company and its services, visit www.globalpaymentsinc.com.