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Sales Coordinator/ Customer Service Officer (Online shop)Pinkicon
  • Kwai Hing
  • Salary negotiable
  • Posted on 15 Aug 2019
Sales Coordinator/ Customer Service Officer (Online shop)Pinkicon

Job Highlights

  • interesting work, good working enviornment
  • good team player, five day works
  • attractive package, new grad are welcome

Job Description

We are a very fast growing company. To take our content marketing to the next level, we would like to invite passionate & creative people to explore, learn & grow with us!

 

Responsibilities

  • Provide help for all customer needs regarding orders or products.  Will also manage daily product uploads and coordinate with warehouse team.
  • Responsible for the sale activities and customer orders processing /follow up.
  • Handle sales and customers enquiries via emails, live-chats and phone call.
  • Communicate and connect with customer in decent manner.        
  • Handle all kind of after sales service (complaints, returns, refunds).
  • Understanding our products, to provide best solution for customers.
  • Process of clerical works.

 

Requirements: 

  • Proven Customer Service Experience
  • Able to handle large amount of order processing and CS issues 
  • Excellent communication and presentation skills 
  • Product Knowledge 
  • Able to multi-task, prioritize and manage time efficiently 
  • Able to work under pressure
  • Chinese, English, Mandarin, Computer skills are all necessary
  • Min 1 year related working experience

 

Working Hours:

  • 5 days work week (Mon to Fri)
  • Working time: 10:00am - 7:00pm

 

Benefits:

  • Bank holiday
  • Attractive remuneration
  • Staff discount

 

We offer competitive remuneration package to the right candidate.  Interested parties please send your full resume with expected salary to us.

Additional Information

Years of Experience
1 year
Employment Type
Full Time
Benefits
Five-day work week, Performance bonus

Company Overview

Pinkicon  於2010年成立, Pinkicon.com 是AMMU 其下的專賣店, 在香港有多間零售鋪, 另設有網上商店銷售到全球各地. 
我們售賣日韓潮流產品; 彩色隱形眼鏡.
為配合公司業務不斷擴展,我們需要充滿熱誠的您加入我們!。

Pinkicon.com is under AMMU LTD which is a Hong Kong local retailer with retail stores Plus an online shop.  We are well-known in selling lady's products such as cosmetic color contact lenses and fashion wigs.

We strive to bring newly released products to local and global customers from time to time. Our corporate strategy is to offer the best pre-sales and after-sales services to our customers, provide secure packaging as well as timely delivery to achieve our prioritized business goal, fulfill customer needs and maintain our remarkable customer satisfaction levels from time to time.

Located in Kwai Hing (5 mins walk from MTR station). Working hour from 10am,  We invite you to become part of our team and to join us on our journey towards a bright and exciting future.

our website: www.pinkicon.com

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