HKT Teleservices

Sales Executive (Business Customer Hotline - Mobile Outbound Retention) No Cold Call, DSE Graduate

HKT Teleservices
Posted on 11-Apr-21

Sales Executive (Business Customer Hotline - Mobile Outbound Retention) No Cold Call, DSE Graduate

HKT Teleservices

Job Highlights

  • Provide services to corporate customer
  • Responsible to promote various products
  • Handle dedicated accounts’ enquiries

Job Description

Senior / Sales Executive (Business Customer Hotline – Mobile Retention Team) – No Cold Call 

Join-in Bonus $10,000 + Guaranteed first 2 month's commission

高級電話銷售主任-- 商業客戶手機續約 (無需cold call)新人獎金 $10,000+ 首2個月保証佣金

 The Job: 

  • Make outbound calls to our existing SME customers for mobile plan renewal
  • Promote the Company’s products and services through cross-selling approach
  • Achieve sales target in order to increase the Company’s revenue and market share
  • Provide professional advice to strengthen customer loyalty
  • Shift Duty: 0930-1900 / 10:30 - 20:00 (Monday to Friday) and Saturday (10:00 – 15:00 alternative)
  • Working Location: Kowloon Bay 

 The Person: 

  • F.5 or above with at least 3 years' solid sales experience in managing corporate clients and tele-marketing operation
  • Sales-oriented with strong commitment towards sales target achievement
  • Independent and good interpersonal skills
  • Mature, aggressive and able to solve problems under minimal supervision
  • Fluent in spoken Chinese and good in English
  • Candidate with less experience will be considered for the position of Sales Executive

We offer: 

  • Structured training programme
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path


  • 以電話主動向特選中小企客戶推廣公司各類手機產品相關續約計劃及服務,達到指定銷售目標
  • 客戶名單由公司提供 (warm call),無需cold call或外勤工作
  • 了解客人需要,及時建議最新優惠
  • 致力提供滿意的客戶服務,提升客戶服務體驗


  • 每星期工作42.5小時,輪班工作,星期一至五,上午9時30分至下午7時或上午10時30分至晚上八時,星期六長短週上午10時至下午3時,公眾假期休息


  • 九龍灣


  • 中五/中學文憑或以上程度,懂簡單電腦操作
  • 有3年以上商業客戶銷售經驗,具備熱線中心電話銷售經驗
  • 操流利廣東話及良好英語,表達清晰
  • 主動熱誠,積極進取以達致銷售目標
  • 願意接受挑戰,能在壓力下應付工作
  • 性格開朗,有耐性,個性獨立及良好溝通技巧
  • 歡迎經驗較少者申請


  • 14天有薪年假
  • 每週工作5.5天
  • 醫療福利
  • 表現獎金
  • 完善在職培訓
  • 電訊及其他産品員工折扣優惠

Applications should be sent to us by clicking the "Apply Now" button below or by post       

Address : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon.

PCCW is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

有意應徵者可按"Apply Now"或透過郵寄方式:
地址:九龍荔枝角寶輪街9號13樓 香港電訊專業客服有限公司 人力資源部



Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
1 year
Job Type
Full Time

Company Overview

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited. 

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 8,700 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit

Additional Company Information

Benefits & Others
Medical insurance, Five-day work week