Tiffany & Co of New York Ltd

Sales Professional (High Jewelry)

Tiffany & Co of New York Ltd
Salary provided
Posted on 21 Sep 2020

Sales Professional (High Jewelry)

Tiffany & Co of New York Ltd

Job Highlights

  • Sales in Jewellery
  • Renowned Luxury brand experience
  • Attractive Benefits

Job Description

Responsibilities:

1. Sales Targets Achievement

  • Consistently achieve or exceed monthly and quarterly individual sales plan.
  • Strengthen and develop relationships with existing customers.
  • Sell to NEW Tiffany customers, utilizing customer engagement tools as appropriate.
  • Utilize Tiffany Strategic Selling skills to effectively identify customer needs and close sales.

2. Service Excellence & Clienteling

  • Engage with all customers to ensure consistent delivery of exceptional service.
  • Positively contribute to store’s delivery of the Tiffany Experience.
  • Build dreams for client for repeating transactions.
  • Develop and maximize customer base through client registry and other sales tools to achieve annual sales target .
  • Utilize Client Book system to proactively communicate on important occasions and events.
  • Project the company history and tradition in all customer interactions.
  • Handle after-sales service, e.g. repairs, engraving.
  • Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.
  • Proactively learn through intranet and complete provided training courses to ensure compliance with company policy changes to better serve customers.

3. Store Operations

  • Assist in stock take
  • Perform activities to assist in completing monthly audit checklist
  • Ensure store is properly maintained

4. Corporate Standards and Directives

  • Fully understand and support current business initiatives and new product launches in order to drive business success.
  • Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising.
  • Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.
  • Consistently and accurately capture all customer data in support of building and developing lasting client relationships and to obtain customer feedback


Requirements:

- Form 5 or above
- Minimum 2-3 years of experience in luxury retail industry
- Good jewelry knowledge
- GIA/GG preferred
- Pleasant, self-motivated, energetic with good interpersonal skills and attentive
   to details
- Fluency in Cantonese. Good command of English and Mandarin is an advantage

We offer excellent remuneration package, benefits and training to right candidates. Interested parties please apply with your detailed resume with availability and expected salary.

To explore other career opportunities with Tiffany, please visit our recruitment website TiffanyCareersHK.com.

(Data collected will be treated in strict confidence and used for recruitment purpose only)

Additional Information

Career Level
Entry Level
Qualification
School Certificate
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Being a part of the unique Tiffany culture gives our employees a special feeling of working with an organization that sets it standards as highly as they do. Tiffany has created an environment that recognizes and rewards creativity, initiative and dedication, and respects diversity and dignity. Due to our retail business expansion, we are looking for the following talents to join our retail team in Hong Kong. 

Additional Company Information

Benefits & Others
Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus