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Senior Account Management SpecialistFoodpanda
Senior Account Management SpecialistFoodpanda
Job Highlights
  • Be a key player in a young and international team
  • Friendly working environment
  • Being part of the food industry revolution
Job Description

Role Description

  • Analyze the drive to succeed by covered business areas
  • Be responsible for building and maintaining strong, long-lasting relationship with our partner restaurants
  • Act as the key point of contact in portfolio management, assist with high severity requests or issue escalations when necessary
  • Regular communication with partner restaurants. Activate set of services (ad sales, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance
  • Constant assessment and revision of partners operations, ensuring smooth flow of service throughout the entire delivery process
  • Interact closely with staff members from Content, Sales and Marketing for lead generation, content management, vendor service and offline marketing efforts

Desired Skills and Experience

  • 1-2 years of experience in an operational sales or account management role, possess outstanding communication and interpersonal skills
  • Performance-driven, confident, friendly, have a strong work ethic and positive attitude while working in a fast pace environment
  • Enjoy building long term relationship based on trust and improving the operational work-flow with restaurant partners
  • Good knowledge of online marketing concepts and tools, interested in working in the restaurant industry
  • Excellent command of both English and Cantonese, fluency in Mandarin would be a plus
  • Knowledge in the use of Salesforce preferred

What We Offer

  • Medical Scheme from Day One
  • Extensive Condition - A fun and energetic working environment
  • Being part of a young team striving for excellence
  • Steep learning curve in e-commerce & entrepreneurship
  • Opportunities to participate in fun and exciting company events year-round
  • Complimentary food and drinks in workplace
  • Birthday Leave
Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Flexible working hours, Medical insurance
Company details

foodpanda is world‘s #1 online food ordering platform, where hungry customers can order food for home delivery from their favorite restaurants. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and are still expanding.


We are part of Delivery Hero, the world’s largest online food delivery platform. Diversity is a key pillar for our success. Employees with over 70 nationalities across 5 continents work for us, enabling us to exchange best practice from markets from each corner of the world. We are now looking for talented and highly motivated individuals to help grow the Hong Kong business.

Fortunately, we are not the only ones who believe in our vision to transform the industry. The business is backed by first-tier investors. To date $1 billion has been raised in our mission to provide people with the easiest way to their favourite food.