SEEK Asia Style Guide

Senior Associate, Agency RegistrationAIA Hong Kong and Macau
Senior Associate, Agency RegistrationAIA Hong Kong and Macau
Job Highlights
  • See job description.
  • See job description.
  • See job description.
Job Description

Job Summary

To provide efficient and quality supports to the administration of HKFI/IA license registration, and assist in managing assigned projects.

Roles and Responsibilities

Routine Operations

  • Process HKFI/IA registration and maintain proper licensing record according to the pre-defined due diligence procedures and control governance.
  • Perform data entry; ensure completeness of documentations received (including the verification supporting document on academic qualification) and arrange delivery of applications to HKFI/IA within the next working day upon full application received.
  • Handle deregistration promptly within 7 working days upon termination.
  • Handle promotion, demotion, agent reinstatement and change of agency hierarchy related tasks including system update, letter issuance and maintain proper documentation.
  • Prepare and arrange registration related payment and regular reports.
  • Assist Team Head to establish, review and update the workflows and control procedures on a regular basis.
  • Handle enquiries from internal departments.
  • Willingness to perform job rotation when and as required.
  • Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

Agency Admin Transformation and Other Projects

  • Participate in departmental transformation exercise, review and provide recommendations to streamline and eliminate non-value added workflows/ procedures, assist to establish documented workflows/procedures as well as participate in system migration/enhancement projects.

Job Requirements

Education & Experience

  • Diploma or above
  • Minimum 3 years working experience in financial institution, relevant experience in agency registration / contracting area, and administrative support to agency channel is preferable

Specific Skills

  • Proficient in MS Office
  • Able to handle multiple tasks and meet tight deadlines
  • Good team player with good interpersonal and communication skills
  • Good analytical and problem solving skills and attentive to details
  • Good command of both spoken and written English and Chinese (Mandarin is preferable)

We offer an attractive remuneration package to the successful candidate.  Please submit your application by clicking “Apply Now” for our processing.

All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes.  The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request.  It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies.  AIA will retain all applications for a period of up to 24 months after which the documents will be destroyed.


Additional Information
Career Level
Entry Level
School Certificate
Years of Experience
3 years
Employment Type
Full Time
Company Website
Company details
AIA International Limited

About AIA Hong Kong and AIA Macau

AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have more than 15,000 financial planners*, as well as an extensive network of brokerage and bancassurance partners who serve more than 1.8 million customers*. Our products range from individual life, group life, accident, medical and health, personal lines insurance to investment-linked products with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high net worth customers.
* As of February 2016