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Senior Business Analyst - IT CargowiseToll Global Forwarding (Hong Kong) Limited
  • Kwai Fong
  • Salary provided
  • Posted on 13 Aug 2019
Senior Business Analyst - IT CargowiseToll Global Forwarding (Hong Kong) Limited

Job Highlights

  • Bachelor's / master's degree in computer science
  • IIBA Certification CBAP

Job Description


  • Execute business analysis, provide input and develop the business case for a project by identifying the benefit associated with the project and determine the operational dependencies and assumptions
  • Support the creation and development of plans for growth and innovation to conduct business analysis
  • Understand and define business needs and translating them into business processes and system needs (process mapping, requirement gathering, scoping)
  • Identify benefits associated with particular pieces of work, operational dependencies, and establish appropriate proposals to clearly articulate the requirements
  • Has a customer first mindset and the operation is set up to put the customer first especially when linking with other operations or business
  • Ensures that the business requirements drive cost benefit analysis, recommended solutions and the agreed cost parameters to ensure they are accurate and are aligned with the business strategy / outcomes
  • Collaborate with SME's, stakeholders and wider team to deliver on key initiatives
  • Collaborate and work with cross functional teams to take the project from feasibility through to detailed design, implementation, testing and go live
  • Mapping of business processes, supporting training delivery and that business users get ready for the implementation of IT solutions


  • Bachelor's or master's degree on computer science, information technology or a related discipline
  • IIBS Certification CBAP or comparable experience desirable
  • PMP / PMI / PRINCE2 / PMBOK or equivalent certification desirable
  • Experience in translating business requirements into a "fit for purpose" solution, preferably knowledge in cargo wise system
  • Experience with techniques such as use case analysis, data/process flow diagramming, process mapping and detailed business and functional requirements documentation
  • Experience and understanding of business and IT needs in logistics and transport operations
  • Experience in a Business Analyst and project management capacity with the ability to juggle multiple competing priorities in a fast paced environment
  • Good command of both spoken and written English and Chinese

We offer attractive remuneration package to the right candidates, Interested parties please send your details resume, availability and expected salary by clicking "APPLY NOW" button

For Company details, please visit our website:

(All information provided by applicants will be used for recruitment related purposes only will be handled in strict confidence by authorized personnel. The personal data collected will be destroyed after 6 months)


Additional Information

Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus

Company Overview

Toll Global Forwarding is a member of the Toll Group of Companies. Toll Group, a division of Japan Post, is the Asia Pacific region’s leading provider of logistics services, employing approximately 40,000 people across some 1,200 locations in more than 50 countries. Toll’s second-to-none capabilities and global reach help provide customers with logistics solutions capable of serving the most comprehensive global supply chains.

Toll Global Forwarding has over 4,000 employees and a worldwide network of more than 70 offices in 30 countries throughout Asia, Europe, North America, Africa, Australasia and the Middle East. We would like to invite high caliber candidates to join us in the following position.

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