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Senior Business Analyst, Life OperationFWD Life Insurance Company (Bermuda) Limited
Senior Business Analyst, Life OperationFWD Life Insurance Company (Bermuda) Limited

Job Highlights

  • Perform business analysis
  • Engage in solution design
  • Coordinate and monitor UAT progress

Job Description

FWD spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 504,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

  • Perform business analysis, review and prepare user requirements document
  • Engage in solution design, apply operational knowledge to validate technical solution of functional enhancements, contribute alternative solutions to meet business needs
  • Conduct gap analysis by studying business processes and system functions
  • Execute user acceptance test including test planning, test cast preparation and results documentation 
  • Coordinate and monitor UAT progress to ensure development team’s deliverable meets user’s expectation
  • Identify key issues and risks throughout the project cycle

The Person:

  • Bachelor degree required, preferably in Business Administration or Information Systems
  • Strong communication and interpersonal skills
  • Minimum 5 years in life insurance industry and well understanding in life insurance operation, preferably with new business or underwriting experience
  • Strong analytical and problem solving capability
  • Team player who is able to meet tight deadline
  • Proficient in spoken and written Chinese and English
  • Professional qualification in project management will be ideal but not required

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

Additional Information

Career Level

Entry Level



Years of Experience

5 years

Employment Type

Full Time

Company Website

Company Overview

See Job Description

Additional Company Information