SEEK Asia Style Guide

Senior Business Process Officer (Data Management & Reporting)HKT
Senior Business Process Officer (Data Management & Reporting)HKT
Job Highlights
  • Manage database & prepare regular reports
  • Liaise with parties to follow up analysis result
  • Assist in managing project deployment
Job Description

The Job

  • Prepare regular reports to reflect the operation performance, and highlight improvement areas for management decision.
  • Liaise with internal & external parties to follow up the analysis result.
  • Work closely with business users & IT to understand the requirements and enhance the functionality in system, and to ensure product/project delivery within the plan schedule.
  • Assist in managing project deployment, implementation and support, by designing implementation process and testing scenarios, and conducting UAT.
  • Handle ad hoc projects as assigned.

The Person

  • University degree or equivalent in Business Administration, Statistics, Operation Management or other related disciplines
  • A minimum of 3 years’ relevant experience, preferably in telecommunications service industry and/or with data analysis background
  • Strong numerical and analytical ability to identify key issues and present systematically
  • Customer and result-oriented, energetic and well-organized person with strong interpersonal and communication skills
  • Proficiency in MS office applications (including MS Excel and Access)
  • Good command of both spoken and written English and Chinese (Cantonese and Putonghua)


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Five-day work week, Medical insurance, Performance bonus
Company Website
Company details

About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

HKT-COMMERCIAL GROUP has a strong track record for Information and Communications Technologies (ICT) innovations serving the needs of commercial and wholesale organizations of different sizes and industries in Hong Kong, Mainland China and beyond. Our pioneering approach in providing "Next Generation ICT Solutions and Services" includes world-class carrier-grade cloud platforms, ultra high-speed fixed and mobile networks, award-winning industry-specific SME solutions, fixed-mobile integration, advanced cross-border capabilities and end-to-end systems integration in addressing customer needs to fuel their business growth. We have a strong team of 10,000 professionals in Hong Kong, Macau and China regions, contributing to various business functions including commercial sales and marketing, solutions consulting, product development & management, China commercial business, and contact center outsourcing services, etc.