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Senior Channel & Platform Development ManagerThe Bank of East Asia, Limited
  • Not Specified
  • Posted on 17 Oct 2019
Senior Channel & Platform Development ManagerThe Bank of East Asia, Limited

Job Highlights

  • To collect and analyse feedbacks and opinions
  • To explore and evaluate new ideas
  • At least 4 years’ supervisory experience

Job Description

Channel & Transaction Management Department

Senior Channel & Platform Development Manager (Job ID: 2470)


  • To collect and analyse feedbacks and opinions on  existing systems, channel & platform, products, services and business processes to explore opportunities for further enhancement and streamlining
  • To identify opportunities for improvement in channel efficiency, customer service and control
  • To perform qualitative and quantitative analysis on the effectiveness of the initiatives and make recommendation to  management
  • To explore and evaluate new ideas and features to drive the experience and usage of corporate channel and propose service enhancement in line with market best practices  
  • To manage / monitor the execution progress of new initiatives and enhancements
  • To review system change request documents for new initiatives and enhancements
  • To timely update the progress of initiatives and report to supervisor if any irregularities
  • To conduct post-implementation review and control plans
  • To ensure standardized practice in disclosing channel information, features, risks, fees and charges to customers throughout and after channel development initiatives
  • To ensure all procedures are in compliance with all policies, rules, guidelines, requirements prescribed by regulators as well as the Bank


  • University graduate in e-Commerce, Banking or Finance
  • Good understanding in banking products and services
  • At least 4 years’ supervisory experience
  • Sound knowledge in digital corporate banking processes, operations, procedures, rules and compliance requirements
  • Good interpersonal, communication and presentation skills
  • Able to work under pressure
  • Good command of both spoken and written English and Chinese

Please apply online via the BEA Careers website at
 or by clicking the Apply Now button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.

Additional Information

Career Level




Years of Experience

4 years

Employment Type

Full Time, Permanent

Company Overview

Together, we can achieve more

The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 72 branches, 54 SupremeGold Centres, and 11 i-Financial Centres throughout the city.

With a team of over 3,700 professionals in Hong Kong and more than 9,900 worldwide, BEA embraces a spirit of teamwork in every challenge.  We invite you to become part of our team and to join us on our journey towards a bright and exciting future.

Additional Company Information

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