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Senior Computer Operator / Computer Operator x2, IT Shared ServicesFWD Life Insurance Company (Bermuda) Limited
Senior Computer Operator / Computer Operator x2, IT Shared ServicesFWD Life Insurance Company (Bermuda) Limited
Job Highlights
  • Computer operations of IBM AS400, Window server
  • Hands-on experience in backup tools
  • Able to work by shift assignment
Job Description

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 534,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

  • Computer operations of IBM AS400, Window server platforms and Xerox Printing system.
  • Operate and monitor the computer, network and computer room environmental facilities.
  • Ensure scheduled computer jobs are run successfully without error.
  • Ensure scheduled backup jobs are completed accurately.
  • Ensure on time monitor console messages and online systems.
  • Perform recovery routine as instructed in the event of hardware malfunction.
  • Assist in the resolution of problems related to the computer systems.
  • Assist in Service improvement projects.
  • Work in 7*24 shift pattern (07:00-15:00 / 15:00-23:00 / 23:00-07:00).
  • Performs other related duties as required.

The Person:

  • At least 2 years’ experience on computer operations
  • Hands-on experience in backup tools (ie. Symantec backup)
  • Able to work independent and under pressure
  • Knowledge of IBM AS/400 & Control-M operations would be an advantage
  • Flexible with ability to work a variety of shift in shift assignment, including overtime
  • Good communication in both written and spoken English
  • Ability to be reliable and punctual

We are looking for two suitable candidates. Candidate with more experience will be considered as Senior Computer Operator (Permanent) while less experience as Computer Operator (2-years contract).

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate.

Additional Information
Years of Experience
2 years
Employment Type
Full Time
Company Website
Company details
See Job Description