Work Location: Cyberport Office
You will be part of the core team to foster FedEx’s Customer Experience Planning and Engineering (CEPE) capabilities for the Asia Pacific region. The CEPE team drives, leads and enable transformation, best-in-class performance and innovation in CE Operations through effective use of data and technology to achieve APAC strategies and growth ambitions. Reporting to the CEPE Manager, you will be providing project management, engineering & analytical support for APAC Care Centers in pursue of FedEx’s ambition to improve customer and employee experience. Your deliverables will contribute to FedEx’s delivery of superior customer experience.
Candidates with less experience will be considered for the role of Customer Experience Planning & Engineering Analyst.
Join FedEx and you'll be rewarded with an excellent remuneration package including one month's performance bonus, medical and dental benefits, life insurance and annual leave.
If you are interested in joining us, please send us your application letter and resume including expected salary in a sealed envelope with marking "CONFIDENTIAL" and attention to:
The Human Resources Services Department, Federal Express (Hong Kong) Limited 27/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon (please quote the Ref. No. on the envelope and letter)
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose in accordance with the employer's personal data policies. A copy of Personal Information Collection Statement (PICS) will be provided upon request. Please write to Human Resources Department. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after two years.
It’s more than just lip service when we say we live to deliver. We are one of the World’s Most Admired Companies ranked by Fortune magazine in 2018 because of our commitments to service, people and communities that reflect our priorities of becoming the best company to work for and enhancing the quality of life wherever we are. Our numerous and varied employee reward programs encourage staff excellence, so no matter what role you play in our organization, we’ll lead your career in the right direction.