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Senior Customer Services Representative – Elderly Resources CentreHong Kong Housing Society
Senior Customer Services Representative – Elderly Resources CentreHong Kong Housing Society
Job Highlights
  • conducting tour of visitors to the Centre
  • Preferable with diploma in health /social science
  • at least 5 years relevant working experience
Job Description

The Job:

  • Assist in conducting tour of visitors to the Centre; handling customer requests and enquiries, etc;
  • Attend Centre activities both within the centre or outreach programmes.
  • Handle general office duties: typing, filing, photocopying, external delivery services, mailing services, etc.
  • Liaise with customers and volunteers to ensure smooth service running.
  • Carry out duties as decided and instructed by supervisors.

The Person:

  • Form 7 education standard or above
  • Preferable with diploma in health or social science an advantage
  • With at least 5 years working experience (relevant social service experience preferable)
  • Customer services skills
  • Negotiation skills with vendors / suppliers
  • Knowledge in website and social media promotion
  • Simple PC skills and good Chinese Typing skills

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application:

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Company Website
Company details
Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.